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Monro Auto Service and Tire Centers

Auto body shop in Amherst, New Hampshire

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40 Reviews and Ratings
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Chasity Enwright

May 3, 2024

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I made an appointment to have my tires changed over from snow to all-weathers. Upon arrival 30 minutes AFTER the store was supposed to open (I had an 8am appt that was accepted and confirmed by the online system), the door was still locked and not a soul in sight. It actually looks like the place closed down and never notified corporate!! There’s only 2 bays that aren’t packed to the gills with spare parts and rubbish. I called the number listed and spoke with the rudest woman who told me a manager would call me about my appointment. Never got a call, and they’ll never get my business again. Don’t waste your time!! This location is clearly not eager to succeed.

Reply from the business:

May 10, 2024

Thank you for bringing this to our attention. Please give us a call toll-free at 1-800-876-6676 option 2. We would like to get more details and provide further assistance. Any one of the customer service reps can be of assistance.

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Josh

Apr 24, 2024

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Reply from the business:

Apr 24, 2024

Thank you for bringing this to our attention. Please give us a call toll-free at 1-800-876-6676 option 2. We would like to get more details and provide further assistance. Any one of the customer service reps can be of assistance.

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Kevin Reid

Apr 24, 2024

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Reply from the business:

Apr 24, 2024

Thank you very much for the high rating! We hope you will choose us again for your future automotive needs!

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Kathy Brickman

Apr 24, 2024

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I am up in NH on business and my brakes needed to be replaced. I can’t rave more of the outmost professionalism from the team! Tim- store manger was so helpful in the explanation of what is need/ pricing and warranties. The mechanic was exceptional in explaining all to me also. I do need tires however with the pricing of brakes tires will have to wait. I will definitely come back next month when I am back in area for them to take care of me. Regards Kathy Brickman

Reply from the business:

Apr 24, 2024

Kathy Brickman, we are so pleased you enjoyed your visit to Monro Auto Service And Tire Centers!

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Donna Rourke

Apr 24, 2024

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I brought my car to munroe on rte 101A in Amherst nh. I thought I had an 8 am appt but the store manager told me the techs won’t be in until 9am. So I sat down to wait until 9am. The manager brought my car in and looked at the problem and I was out of there by 8:30. It was excellent service and he went above and beyond his job description and I was so pleased!!! Job well done!! I will always go to munroe muffler and tires for their excellent service!

Reply from the business:

Apr 24, 2024

Donna Rourke, thank you so much for the positive review!

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Noah Denis

Mar 24, 2024

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Place is garbage , went in for 2300 dollars worth of work and they couldn’t even clean the oil that leaked . Went back 2x for the same thing and it’s still leaking . Don’t waste your time or money .

Reply from the business:

Mar 24, 2024

Thank you for bringing this to our attention. Please give us a call toll-free at 1-800-876-6676 option 2. We would like to get more details and provide further assistance. Any one of the customer service reps can be of assistance.

Google
Judy

Mar 24, 2024

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I took my car to Monroe for many years and Jessie and the guys were always so professional and took great care of my car and were very reasonably priced but then they got changed hands. I had an 8:00 appointment for an oil change, they open at 7:30 and at 8:20 they still weren't open.

Reply from the business:

Mar 24, 2024

Judy, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

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Jill Nelson

Feb 24, 2024

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Reply from the business:

Feb 24, 2024

Thanks for the great rating and have a wonderful day!

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Patrick Moran

Feb 24, 2024

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Great shop, great experience. Just call and make an appointment.

Reply from the business:

Feb 24, 2024

Patrick Moran, thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!

Google
A

Feb 24, 2024

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Was told I was going to need something done to my car that would cost thousands of dollars to fix, I ended up bringing it to Meineke right down the road because they were going to do it for about $500/$600 less. Turns out Monro had given me incorrect info and the actual solution cost me less than $400. Absolutely do not recommend Monro but I highly recommend the Meineke that is only half a mile away.

Reply from the business:

Feb 24, 2024

Thank you for letting us know about your recent visit to Monro Auto Service And Tire Centers.

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