Laird Noller Truck & RV Service Center

Auto body shop in Topeka, Kansas

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36 Reviews and Ratings
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Philip Zehr

Nov 24, 2023

StarStarStarStarStar

I would highly recommend Laird Noller Commercial Truck Center. They are dedicated to quality work and great customer service. Nicole, my service writer, kept me updated on the repair progress with phone calls and text messages. I will continue to take my RV there when repairs are needed.

Reply from the business:

Nov 24, 2023

Thank you for sharing your positive experience and giving a big shoutout to Cedric Bryant at Laird Noller Ford in Topeka! We're thrilled to hear that Cedric provided you with outstanding service. Our team takes great pride in going the extra mile for our customers, and your feedback reaffirms our commitment to excellence. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We look forward to serving you and your friends in the future. Thank you for choosing Laird Noller Ford, and we truly appreciate your recommendation.

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Teresa Truman

Oct 24, 2023

StarStarStarStarStar

Excellent service. They installed the needed equipment on my Smart car to tow behind my motorhome. Highly recommend.

Reply from the business:

Oct 24, 2023

Thank you so much for the excellent review! 🌟 We're thrilled to hear that you had a positive experience with our service and that we could help you with the installation of the necessary equipment for your Smart car. Your recommendation means a lot to us, and we're here whenever you need any further assistance. Safe travels with your motorhome and Smart car! 😊🚐 #CustomerSatisfaction #HighlyRecommended

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cindy hesse

Oct 24, 2023

StarStarStarStarStar

Pet friendly, very professional, nice waiting area. Had my Thor 32 ft quantum aligned. They covered my seats and floor so everything was protected.

Reply from the business:

Oct 24, 2023

Thank you for taking the time to share your experience with us! We're delighted to hear that you found our dealership pet-friendly, professional, and that you enjoyed our comfortable waiting area. We understand the importance of safeguarding your vehicle, and we're pleased to know that the work on your RV was executed with care and precision. It's wonderful to hear that our team went the extra mile to protect your seats and floor during the process. Your feedback is greatly appreciated, and we're here to provide exceptional service for all your automotive and RV needs. If you ever have more questions or require further assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.

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Parker Cunneen

Oct 24, 2023

StarStarStarStarStar

These guys are LIFESAVERS! I was driving home across the country in my RV (van) for a family emergency and my alternator started to die. I literally limped into the shop, battery was so low I had to turn my headlights off before the sun was up. They said they were booked until next week but when they could see the distress with my family emergency they figured a way to fit me in. Not only good service but people who care! Thank you Laird Noller!

Reply from the business:

Oct 24, 2023

James, thank you so much for sharing your kind feedback about our RV service center. We are so pleased to have been able to provide the service you needed to get back on the road safely. We hope you have safe travels and your family emergency is settled quickly. While we hope your RV has no further issues, we are here to help if you do and you are in the area. Thank you again for sharing your feedback and thank you for your business.

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Chris Wilson

Oct 24, 2023

StarStarStarStarStar

I can highly recommend Laird Noller Truck & RV Service Center. My wife and I were on a cross-country RV trip when the check engine light came on in our camper indicating an engine cylinder misfire was occurring. With the engine performing poorly I called ahead and spoke to Nicole who said she would do her best to fit us in when we arrived. Shortly after arriving, she had one of the technicians, Wes, troubleshoot our problem. Wes very quickly determined that we had three bad spark plug wires and that they had compatible wires in stock. Within an hour he had the wires replaced. Problem solved. I want to thank both Nicole and Wes for taking such great care of us and getting us back on the road!

Reply from the business:

Oct 24, 2023

Thank you so much for taking the time to share your experience with Laird Noller Truck & RV Service Center! 🚐 We're thrilled to hear that Nicole and Wes provided you with outstanding service during your cross-country RV trip. Their quick diagnosis and solution to the engine issue truly saved the day! We appreciate your recommendation and are here to assist you anytime you need us. Safe travels on the rest of your journey, and thank you for choosing us! 🌟🛣️ #CustomerSatisfaction #RVServiceExcellence

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Chris Anderson

Sep 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Stealership. Quoted me a lower price on the phone for parts, in person they gave me a higher price. Luckily they honored the phone price but still.

Reply from the business:

Sep 24, 2023

Thank you for taking the time to share your recent experience with us. We sincerely apologize for any inconvenience you may have encountered during your visit to our dealership. Your feedback is important to us, as it helps us improve our services. We understand that the discrepancy between the phone quote and the in-person price can be frustrating, and we are sorry for any confusion this may have caused. We are pleased to hear that our team honored the original phone quote, as this is our commitment to providing transparent and fair pricing to all our customers. We want to assure you that your feedback has been shared with our team, and we will take steps to ensure that such discrepancies are minimized in the future. Providing accurate and consistent pricing is a top priority for us, and we are constantly working to improve our communication and processes. If you have any further concerns or questions, please feel free to reach out to us directly. We value your business and hope to have the opportunity to serve you better in the future. Thank you for choosing our dealership, and we appreciate your patience and understanding.

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Karl P

Jul 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

If you're a disabled veteran passing through town, don't bother comming here. They will tell you to come back in 2 weeks.

Reply from the business:

Jul 24, 2023

We are so sorry that you are not satisfied with our service. Thank you for sharing your feedback so that we can get better. We do our best to fit people in as soon as possible, sadly, we do have a large work load and aren't able to fit people in same day all the time. We do when we can. Thank you for bringing this to our attention and thank you for your service.

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Gary Graf

Jul 24, 2023

StarStarStarStarStar

Fast service

Reply from the business:

Jul 24, 2023

Thank you for your business.

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Robert Scheel

May 24, 2023

StarStarStarStarStar

Oil change and added air lift bags to rear axle. Big improvement in handling. Thanks Adrian and crew. Good job.

Reply from the business:

May 24, 2023

Thank you for the opportunity to earn your business and thank you for your feedback! We are so pleased to hear you are happy with our service and our customer service. Thank you for trusting us. We hope to serve you again in the future.

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Z W.

May 24, 2023

StarStarStarStarStar

Such great company.Even they did not get any business from my motorhome. The boss answered my every question and guided me to find right stores to buy the sewer hoses and brushes. He also had his employee to help us driving through the parking lots. I highly recommend the RV owner to come this company to repair your RVs. Here is the RV repair shop.

Reply from the business:

May 24, 2023

Thank you so much for sharing your feedback! We are so pleased to hear we were a help even if you didn't service with us. Customer service is our priority and we are pleased to hear that's what you received. Hopefully we will be able to help in the future and thank you for the opportunity to earn your business!