Called for appt. Spoke w/John. After explaining my head light problem,” he said they could help me. “ I was quoted a price and was told I could pick up my car later. I received another call back telling me there w / b an additional charge in order to get to the problem. After listening to what had to be done to fix the problem I was quoted an additional $100.00. I agreed to the charge. I mentioned to John since the weather was bad I could get my car 🚘 the next day there was no rush. John agreed and thanked me and said “ your car will be ready tomorrow. “ The next day I picked up my car and was very happy with the job. I use to take my car there when it was owned by Bret’s. I was concerned when I found out there were new owners, but decided to give them a try. I was very satisfied and would highly recommend them to my friends/family. The staff, John, Mark, Kelly & Ryan were very professional. Ryan was the mechanic who repaired my car. The shop was very clean & organized as well as the front office. Great job, “New Concept.” Keep up the good work. Anne Mccoy A satisfied customer!

Was very pleased with the service I received here. I brought my car in for an oil change and to check on a sound coming from the suspension. After servicing my car they provided me a clear and well organized report on my car's status. Each aspect of the report was then thoroughly explained. The suspension issue was diagnosed (a sway bar) and the needed repair was reasonably priced. These mechanics are experienced and knowledgeable and I will return here for future maintenance and repairs. -jk

New Concept Auto Service, formerly Bret's, is one of the only garages I will take my cars because the folks are always straight forward with me about any work that needs to be done. That's hard to find in this day and age.

Went for an oil change for my Audi. First time I had gone somewhere other than the dealer. Very satisfied with my experience. Plan to do all of my future maintenance at New Concept.

John and Kirk were very helpful and explained my truck issues with detail, even let me come back and see the issue for myself, I highly recommend, great people and great prices.

Staff is super friendly and I live the fact that they take you home and pick you up when you having services done. Only place I have had my car since I got it other than tires.

First time there! Very friendly easy drop off and pick up!Gave a detailed report on the car check up they did vs just tell you over the phone

Fast and Friendly service. I had multiple things I had wrong with my car and they managed to get the warranty company to respond quickly and get my car back to me in 24 hrs while letting me use a loaner car. New Concept will be my go to auto repair place from now on. Thank you Mark and crew for helping keep this single mom on the road!

Recently I had a problem with my rear airbag suspension and a washer bottle leak on my 2017 BMW X5 Msport. These guys were fantastic. They offered a loaner vehicle for me and kept me updated on the status of my repairs. The washer bottle leak was a bad pump which required removal of the front right fender to replace. They did a fantastic job on that. The second problem was a bit more complicated but they got it figured out and did an amazing job getting it resolved. They had the latest technology and were able to deal with my vehicle on a timely schedule. I would highly recommend New Concept Auto to all of my coworkers and friends. These guys are kind, courteous, and considerate of your personal needs.

Made an appointment and dropped my car off in the morning, didn’t look at it until after 2pm, so had to take off work due to no ride the next day for a simple hose fix. Was expecting a one day repair like I’ve always had at the dealership but other than that good.