Holm Buick GMC Service Center
Auto body shop in New Cambria, Kansas
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The service people were very friendly and knowledgeable. They gave always mase me feel ar home and welcome.
Reply from the business:
Feb 25, 2024Thanks for being part of the Holm Family Craig! We appreciate your business and five star review! Sincerely, The Holm Automotive Team of Salina
Staff was very polite. Reviewed services provided and recommended air filter change. All was well.
Reply from the business:
Feb 25, 2024Thanks for the five star review Steven. Hundreds of people look to our Google reviews every week to make decisions on where to shop and we are pleased to have your endorsement. Safe travels - Sincerely, the Holm Automotive Team of Salina.
Derek in the service department was very polite and punctual. His communication was top-notch and I will definitely bring my vehicle back for its next service.
Reply from the business:
Feb 25, 2024We are thrilled to hear about your fantastic experience at Holm Automotive in Salina! It's wonderful to know that Derek in the service department exceeded your expectations with his politeness, punctuality, and excellent communication. At Holm, we strive to provide exceptional customer service, and Derek's commitment to these values is truly commendable. Thank you for your business and review. Sincerely, the Holm Automotive Team of Salina.
After a recent car purchase from, Affordable Transportation here in Salina Kansas. The service engine light came on. The dealership advised me to take the car to Holmes Buick service center. After a diagnosis, the part needed was ordered. After the part was received, I returned the car, and within a day my car was returned in perfect running condition. Holmes Buick service center did a excellent, friendly job, from dropping me off at home, to picking me up, once the vehicle was repaired.
Reply from the business:
Feb 25, 2024It's wonderful to hear about your positive experience at Holm Automotive in Salina, especially after facing an unexpected challenge with your vehicle! We understand the frustration of a service engine light coming on, and we appreciate you trusting us to diagnose and repair the issue after your purchase from Affordable Transportation. Sincerely, the Holm Automotive Team of Salina.
The service that I received yesterday was very professional and carried out in a timely manner. The person who assisted me was very considerate and worked efficiently to solve my problem that came up while I was in town. I didn't have an appointment, but he made my repair a priority. Thank you for the great service that I received!
Reply from the business:
Feb 25, 2024Judy, I'll be sue to share your feed back with our owners and service team! They will certainly appreciate your fantastic review and we look forward to serving all your vehicle needs. Sincerely, the Holm Automotive Team of Salina.
I take my vehicle there for everything and the employees are great! Nice friendly faces and smiles 5 stars from me.
Reply from the business:
Jan 25, 2024Thank you, Eugenia! We truly appreciate your loyalty and your kind words about our employees. It means a lot to know you trust us for all your car care needs. Sincerely, the Holm Automotive Team of Salina.
Great service…..and Lance was amazing. Brought me to and from my home while my vehicle was getting serviced….and did a thorough, detailed review of the service. Great customer service.
Reply from the business:
Feb 25, 2024We are delighted to hear you had a great service experience at Holm Service Center of Salina! We especially appreciate your kind words about Lance's amazing service, including offering pick-up and drop-off and providing a thorough review. Thank you for choosing us and mentioning Lance, we'll be sure to share your feedback with him! - Sincerely, the Holm Automotive Team of Salina
I have to leave at least a one star review just for this to be posted, otherwise I would leave no stars as my wife and I will more then likely never have any type of service, or be buying any vehicles from here again. I had to have my truck towed in for repairs in November for an electrical issue. Ended up being a fuse block being blown, had it repaired($375)and was told all other electrical checked out, battery, battery cables, harnesses etc. Had to bring it back this past week for the exact same issues I was having previously. Was told I needed to replace both battery cables this time, after I was told the first time they were fine a checked out good. Asked if I was going to have to pay for this, being I was told they were fine the first time. Was told yes want to charge me a ridiculous amount($800+). Don’t feel like I should be charged twice for something I was already there for once, and again was told was fine the first time. Will never be back If this is the way they do business. Called to take to the manager, was told he was not available and he would give me a call back. Never received a call.
Reply from the business:
Jan 25, 2024Greetings Jeff, We are very concerned that we failed to meet your expectations. Our commitment to Trust, Fairness, Value, and Quality extends to every facet of our business. I have left you a voice mail with my direct number and encourage you to reach out whenever convenient. We have a strong history of good communication with customers and I apologize that of the services you were charged for, you did not find our work to be favorable or valued. Thank you for allowing us the opportunity to serve your vehicle needs. I hope to visit with you soon. Sincerely, Lucas Luchsinger - Service Manager
The service department was friendly and got me in right on time. The work was done while I waited and I was on my way. Thanks Holm Service Center (Salina)!
Reply from the business:
Feb 25, 2024Hi there, thank you for the fantastic review! It's great to hear our service department in Salina was friendly, efficient, and got you back on the road quickly. We strive to provide a seamless experience for all our customers, and your feedback validates our efforts. Sincerely, the Holm Buick GMC team of Salina
Holm Automotive in Salina performed the first oil change for our new 2024 GMC truck, which was bought at Holm. I had no wait to get checked in at the appointment time and services (oil change and tire rotation) were completed fairly quickly. Service cost was $0, as promised when we bought the truck. We have had no issues with truck since purchase after about 5200 miles in 4 months. We are very pleased.
Reply from the business:
Feb 25, 2024Hi there Tom, it's fantastic to hear about your positive experience at Holm Automotive in Salina with your new 2024 GMC truck! We appreciate you trusting us for its first oil change and are happy you had no wait at your appointment. It's great to know the services were completed quickly and at no cost, as promised. We're also delighted to hear you're loving your truck with 5,200 miles and haven't experienced any issues. Thanks for choosing Holm Automotive and sharing your feedback! - Sincerely, the Holm Automotive Team of Salina