Holm Buick GMC Service Center
Auto body shop in New Cambria, Kansas
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Prompt service business. Good knowledge about my vehicle.
Reply from the business:
May 18, 2024Our technicians are at the hearty of everything we do. Having a knowledgeable team allows us to diagnose and fix problems accurately, ensuring your car runs smoothly and safely. We sincerely value your business and look forward to your next visit! Sincerely, the Holm Automotive Team of Salina
Great experience, was able to leave my car and my oil was changed and my tires rotated, nothing extra just straight forward done.
Reply from the business:
May 11, 2024Stacy, thanks for the 5-star review! We're happy to hear you had a great experience at Holm Buick GMC. We pride ourselves on providing efficient and straightforward service, so it's fantastic to hear your oil change and tire rotation went smoothly. We look forward to seeing you again for your next service needs! Sincerely, The Holm Buick GMC Team of Salina
A very pleasant place to have your vehicle serviced! Very friendly excellent staff!
Reply from the business:
May 11, 2024Irene, thanks for the kind words! We're glad you enjoyed the friendly service at Holm Buick GMC. We appreciate you choosing us! #HolmHappyCustomer
Did a great job repairing my car. The communicate everything clearly and up front. Estimate and total bill at the end matched up, no hidden surprises. I will be taking my car back here for service.
Reply from the business:
May 11, 2024Transparency is a corner stone of our practice and we are so pleased you had a great experience. Thank you for the 5 star review Bonnie! Sincerely, the Holm Automotive Team of Salina
We recently had our first oil change. It was fast and efficient!!
Reply from the business:
May 18, 2024That's awesome! A fast and efficient oil change is definitely a win. It's important to keep up with those maintenance appointments, but no one wants to spend all day at the shop. Glad to hear it went smoothly! Sincerely, the Holm Automotive Team of Salina
Holm Buick in Salina Serviced my vehicle after the Holm Buick in Abilene inspected and sent it to Affordable Auto in Salina where I purchased it. Only had it a few days when engine light came on and found it to be Catalytic Converter! Which was not covered under their warranty!! And apparently was NOT found in HOLM BUICKS inspection! Was the service adequate?? Engine light was still on! Auto Zone double check??? they cleared code? Only reason we went to Holm Buick is because affordable auto has contract with them...
Reply from the business:
May 18, 2024Hi Denise and thank you for your review! We want to make sure everything is going well with your repair. If you have any follow up concerns or questions, we'll be more than glad to assist. Our friends at Affordable Transportation rely on us to keep their customers happy and we aim to please. Please contact Lucas Luchsinger our Service Manager at 785-823-6372 and he'd be more than glad to help. Sincerely, Holm Buick GMC Service Team!
Always trust the service department to take good care of my cars. Everyone I've talked to are always friendly and very helpful. I never feel pressured or cheated. Great place!
Reply from the business:
May 4, 2024We value your trust & kind words Norma! Our Salina service team takes pride in top notch friendly service. We strive for clear communication & avoid pressure tactics. This helps customers make informed decisions. Thank you for choosing Holm, we'll see you next time! Sincerely, the Holm Automotive Team of Salina
My car needed an oil change. The staff was very friendly and helpful.
Reply from the business:
Apr 25, 2024We're glad you found the service at Salina to be both professional and friendly. Come back and see us soon! Sincerely, the Holm Automotive Team of Salina
Went in because a part was put on my car but after a few months it stopped working. Thankfully part was covered still and I was able to get it replaced. Thank you to all those who work in the service department.
Reply from the business:
Apr 25, 2024Heater, Thank you for taking the time to leave a review! We're glad to hear that the replacement part for your car was covered under warranty and that our service department was able to get you back on the road quickly. We understand how frustrating it can be when a part malfunctions, and we appreciate your patience while we addressed the issue. It's our goal to ensure your car runs smoothly, and we're happy to have played a role in keeping you safe. If you ever have any other questions or concerns, please don't hesitate to reach out to our service department again. We're always happy to help! Sincerely, the Holm Automotive Team of Salina
Staff was friendly, but when it comes to the quality of there shop I give it a thumbs down. Took my truck in for repairs and they said they fixed it. Got my truck home only to find out my problem hadn't been fixed.
Reply from the business:
Apr 25, 2024Thanks for allowing us to correct the situation with your coolant system. We know how frustrating and time consuming having to return to the dealership can be. Your patience is appreciated and we are glad you are back on the road! Sincerely, the Holm Buick GMC team of Salina!