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Meineke Car Care Center

Auto body shop in Lawrence, Kansas

3.5
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41 Reviews and Ratings
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marty matthew

Nov 24, 2023

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I was having a brake issue on my jeep. I called them as I was driving down Iowa. They said they would squeeze me in for an inspection. I had worn through my brake pads and was on bare metal. A few month back I had gone to another place and said I hear things and my car rides rough. They sold me new tire no mention of brakes. Meinieke got me all fixed up. My regular quick change oil place told me to go there over the other brake places in town. I feel the pricing was fair and the service was fast.

Reply from the business:

Nov 24, 2023

Thank you for the review, marty! We're glad to hear you had an easy and seamless experience. We're here to take all the stress out of auto services.

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Al Brynds

Oct 24, 2023

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Reply from the business:

Oct 24, 2023

Hi, Al! Thanks for the wonderful review! We're glad to hear you had a great experience with us.

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Cody Hall

Oct 24, 2023

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Charged me double what I was quoted on the phone, called in and made an appointment for an oil change, waited 2 and a half hours

Reply from the business:

Oct 24, 2023

Thanks for your feedback, Cody. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (785) 330-5622 so that we can make sure this problem doesn't happen again.

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Paul Graeber

Oct 24, 2023

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I went into Meineke to have some things done because of my handicap. They changed my headlights. They really had compassion. I had a wonderful experience. I know I have sent other people to them and they always had good things to say. I will use them for any future issues.

Reply from the business:

Nov 24, 2023

Thanks for sharing your positive experience, Paul! We strive to be the best in the business, and we're glad to hear we accomplished that goal.

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Jennifer Kalvinek

Oct 24, 2023

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They did what I hoped they would not. Thought I knew nothing about my vehicle and tried to tell me I needed all my rotors , pads and brake lines done. They are new as of June so I knew they were wrong. The picture he showed me of the one rotor was not even bad. For some reason he thought I wouldn't know what a rotor is supposed to look like??? Anyway they tried to charge me for all 4 rotors,pads and lines....top priced expensive kit of course..They wanted well over 1400 for it all. Even tried to scare me by giving me a bottle of brake fluid because it was too dangerous to drive??!!. I went in for an oil change? NEVER AGAIN.

Reply from the business:

Oct 24, 2023

Thanks for your feedback, Jennifer. We're sorry to hear you had a negative experience with us at Meineke Car Care Center. Please contact us at (785) 330-5622 so we can work with you to resolve this issue.

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Cley Whitfield

Oct 24, 2023

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Reply from the business:

Oct 24, 2023

Thanks for taking the time to leave us a positive rating, Cley!

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Lori Wilkins

Oct 24, 2023

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The staff was very helpful and informative. I will definitely continue going the Meineke.

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Deborah Lucas

Oct 24, 2023

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First time using Meineke for an oil change. They were done when they said they would be and professional staff. I will be using this location again.

Reply from the business:

Oct 24, 2023

Thanks for the positive feedback, Deborah. We're happy to hear you had a great experience!

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Isabel Scarbrough

Oct 24, 2023

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I dropped my car off Saturday morning, prepared to stay with it, and was told it would be a while, so I left. I proceeded to hear nothing from them until Monday morning when they had an estimate. Besides the very costly fixes I needed, I was quoted eleven hours of work. I called Monday night and was told it would be ready by noon on Tuesday. I called at 12:30 on Tuesday and was told "Maybe by the afternoon". Tuesday night, I called again and was told "Hopefully by tomorrow." Wednesday morning, my dad called and was told, "It should be done today." It took my dad saying he would drive seven hours from Colorado to talk to them in person, and magically it was "The car will be done by tonight". So, my 11 hours of work took a total of three business days (not including the two days my car sat in their parking lot). To top it all off, when I finally got my car back, there was bird poop dead in the middle of the driver's side window. I would choose literally any other place in Lawrence than here. Never. Again.

Reply from the business:

Oct 24, 2023

Thanks for your feedback, Isabel. We're sorry to hear you had a negative experience with us at Meineke Car Care Center. Please contact us at (785) 330-5622 so we can work with you to resolve this issue.

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Darrell Cox

Oct 24, 2023

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It was good. But was very expensive. I'm sure what they did to my car was just as expensive anywhere else. Tough to live on Social Security and pay for everything these days.

Reply from the business:

Oct 24, 2023

Thank you for the review, Darrell! We're glad to hear you had an easy and seamless experience. We're here to take all the stress out of auto services.

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