I took my car here wanting my water pump replaced. Had only leaked for a week or so. It was not a serious leak at all. Never over heated drove great but low coolant light came on. I put a few cups in to top it off and scheduled an appointment. Very unprofessional in many ways. First the technician said when he first tested I had head gasket failure. Then he cleaned his tester and tried again and it came back negative but wanted to inform me. Second we discussed replacing a hose and the water pump. I thought ok I understand that. Now the time we discuss money. Very unprofessional again. They added over $800 on my bill for (just in case it goes bad soon). Thermostat with housing (over $220), (never overheated or gave signs of) manifold tube ($220), (the heater worked GREAT) bleeder plugs $9, a screw $11? Several things to make a dollar. This doesn’t even include what I wanted. Wanted to remove and replace engine coolant outlet and hoses for $375. I could (MAYBE) understand that if it was actually bad. When you say hose was not expecting $375. Coolant hose flange over $90. To top it off I paid $72.05 for a diagnosis and they gave me a receipt for $68.31. Watch out people. Not a good shop in my opinion. All this and doesn’t even include the real problem in which was just the water pump I had installed by a professional shop that don’t include (what ifs) for $700. Problem solved. Save yourself over a thousand dollars and go elsewhere like I did. Proof look at their quote they gave me. Sad what the world is coming to.

They are great! I've used Slimmers for years with great satisfaction.

Great service Looking to address a fuse issue repeatedly

Super great customer service! Very quick to get cars in and out while remaining reliable. Not like other car shops where they try to get you to fix small non urgent issues. Very good at explaining what purchases you’re choosing for them to fix as well! Would 100% recommend!

Apparently these guys only work on "European" vehicles now which I don't think is actually true because there were lots of non European cars ready for pick up but none the less very annoying. I used to take my vehicle here before the new owners but now it seems they only service cars that are nice enough to be seen there.

I would like to start by saying Slimmers has always provided great service at competitive prices. Their staff is always kind and helpful. I am writing a review because I was informed today, after years or going to slimmers and referring anyone who asked about a shop to slimmers, that they now only want to work on BMWs. While I understand business is business it is sad to see, especially with a local shop that’s been around for so long, that customer loyalty holds no weight. It’s a shame that long term paying clients are now no longer important or less they are well off enough to own cars like a BMW. So or less you do, you’re gonna have to call somewhere else. Thank you for the years you did help us.

Super helpful employees and pretty reasonable pricing!

Ive heard great things about Slimmers but all I can say is that I left incredibly disappointed. I brought my car in to see about getting the AC fixed, they told me I needed a new radiator and AC unit so I listened and paid 2k to fix it. When I got it back I was super happy because it took about 3 weeks and I needed it back. But immediately after I noticed a lot of HUGE issues, car wouldn't accelerate, wouldn't turn off, wouldn't lock or go into park. I had to get it towed in, and they said they'd take a look at it. The receptionist woman was very unfriendly on the phone and in person, which was shocking because most of their other staff seem very polite. When they had it they said they'd fix it in the next week and it took them about 3 more weeks to get it back to me. Then finally I get it back for the second time, and my door dont open from the outside. I emailed them and told them about this issue and I was not rude or anything but I felt like the email I received back was very unfriendly. When I told them about this they told me not to take it to them if I cant trust them with my vehicle, which seems redundant since they are the reason I dont trust them, when I obviously trusted them enough to bring it there and to give them the opportunity to fix whatever mistake was made. I am a young woman and honestly felt a little taken advantage of and or not taken seriously whatsoever. I also received a couple voicemails saying essentially they didn't know what they were doing and they'd never worked on this type of car before (Hyundai Sonata), so Im not sure what "trust" they expect when they treat their costumers like this. They seem to lack a lot of basic costumer service skills and knowledge. They deal with a huge part of peoples lives (their vehicle) and people are bound to be frustrated when stuff is wrong with their car, so if they dont know how to deal with that they just shouldn't.

Brought this very truck to slimmers a while back. Was told by Marco that this truck could not be fixed and was unsafe to drive. Was told that I need to salvage the truck and they could help me do it. A month later Marco is driving this unfixable and unsafe truck that they had me salvage and has been driving it for well over the past year. He told me he would make it right and never did. Offered to sell me the truck back. Mind you he offered to sell me my own truck that couldn't be fixed and was unsafe that they had me salvage for $300.