Had to have a full front brake job on a truck, back drum brakes are shot. Guys did a great job getting the vehicle in and out, same kind of quote I found everywhere else online. Super quick fix and I was able to get to work faster than I anticipated. Only issue I have is that when I left I noticed the brake pedal dropped almost to the floor, stopped but very squishy. Went home, came back to the shop and told them about the issue. Had plenty of excuses, blah, blah, blah, it's fine it'll correct itself. I work in Olathe. Appreciate the work in a timely manner, but I have an 11 year old that my SO drives to school in the morning. I'll make sure to get a proper jack/jack stands and replace all the needed parts myself next time. Still 5/5 stars to the young man helping me through the payment process. Dude has the patience of a monk.

Absolutely the worst place ever to take your car. I have a 2019 equinox that has a transmission problem they said that they test drove it and that's crazy because I had 107 miles till empty when I dropped it off two days later when I pick it up there's still 104 miles until empty you tell me where they test drove my car!!!!

We were traveling from out of state thru Kansas City, Kansas on our way to Colorado to Elk hunt, when our truck began having issues with our brakes. We googled locations for Meineke. My wife likes the tv commercial and called Lawrence Kansas the closest location. Dale listened and was very reassuring that they would do everything possible to get us taken care of and back on the road to Colorado. They worked us in when we arrived about 3:30 pm. After receiving an estimate to make necessary repairs on all 4 brake shoes, rotors, and flushing the following morning at 6:30, we were shuttled to our hotel and picked up when our truck was ready by Steve Oneill a great fellow who performed the initial inspection. We were more than satisfied with the professionalism and customer service Dale and Steve gave weary travelers far from home.

Very courteous staff. Knowledgeable and straightforward. I’ve only been going to them for a week and they’ve managed to build trust very quickly. Won’t go anywhere else.

Staff was professional. Service was prompt. Price was more than twice what I paid for the same service a year ago.

I took my car here after an accident for a diagnosis. Not only did they fail to give me any reasonable option for making my car drivable, my car sounds significantly worse after the diagnosis! Almost like they intentionally made it worse! And they charged me for it!! UPDATE: Harris Auto Repair on 23rd is making my car drivable for less than a quarter of the price quoted by Meineke…and they didn’t charge me for an estimate! Thank you Harris!

The manager was very pleasant and honest with us. He even took us out and showed us the problems, which by the way, we're less extensive (and significantly cheaper) than 2 other shops had told us. We've driven the car for a week now, it drives the best it's driven since we've owned it. I had to wait there to get the work done and the lobby was a little small, but it was clean and comfortable. Fresh coffee at 8 am, I'll take 2. Overall it was a good experience. I would have given 5 stars, but the bathroom was a little dirtier than I'd like. I did see an employee clean it about lunchtime.