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Meineke Car Care Center

Auto body shop in Lawrence, Kansas

3.5
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41 Reviews and Ratings
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Mathias Jaime

May 10, 2024

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Reply from the business:

May 10, 2024

Thanks for the positive review, Mathias. We're happy to hear you had a great experience at Meineke Car Care Center!

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Fury Electro

Apr 24, 2024

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They seem to have a habit of trying to rip people off and steal from them if the person bringing in the car isn’t an expert. My girlfriend went in for an oil light popping up on her dash then going away, only to get charged over $100 for the diagnostic for them to say it was an intake manifold gasket that had gone bad, a job they wanted over 2 grand for. Their quote was all over the place, stating that $30 parts were $300, and initially they quoted double the labor on it, but “fixed” that on the official quote (it was still absurdly high). In reality, The intake manifold gasket is fine. It turns out it’s a faulty sensor. At worst, they’re frauds, thieves, and scumbags. At best, they’re incompetent.

Reply from the business:

May 3, 2024

Thanks for your feedback, Fury. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (785) 330-5622 so that we can make sure this problem doesn't happen again.

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Jesse B

Apr 24, 2024

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Great work and knowledgeable staff

Reply from the business:

Apr 24, 2024

Our car care professionals are all about building trust and confidence. We're glad to hear about the great experience you had with our team. Thank you for sharing your experience, Jesse.

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Kaelin Gaughan

Mar 24, 2024

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I would avoid going to meineke at all costs. They will rip you off any chance they get. And every “inspection” I got from there after getting my oil changed there was always something new wrong with my car apparently that would cost thousands of dollars to replace. I needed a new radiator and they wanted to charge almost $2,000 for that. Got it done somewhere else for $700. What a joke!

Reply from the business:

Mar 24, 2024

Hi Kaelin, we're sorry to hear you had a negative experience at Meineke Car Care Center. Please call us at (785) 330-5622 so we can make this right.

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Mostafa El Abbady

Mar 24, 2024

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Reply from the business:

Mar 24, 2024

Thanks for taking the time to leave us a positive rating, Mostafa!

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Jessica Hillebert

Feb 24, 2024

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Went in a week ago to get an oil change and they told me my rear brakes needed fixed so I made a new appointment for that. Now suddenly my serpetine belt is torn and my tires that they marked as having 8/32 tread a week ago suddenly have 3/32 tread. I am also starting to wonder if they caused the brake issue as they werent squeaking before I took it in for the oil change but wete after. Also charged me $40 more than I was quoted with no explanation.

Reply from the business:

Feb 24, 2024

Thanks for your feedback, Jessica. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (785) 330-5622 so that we can make sure this problem doesn't happen again.

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Ali Junaid

Jan 24, 2024

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They charged me $400 for new battery installation plus i have insurance with my dealer but they refused it at the time of for changing car plugs. total cost $1200 for these two things 0 recommendation

Reply from the business:

Jan 24, 2024

Thanks for your feedback, Ali. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (785) 330-5622 so that we can make sure this problem doesn't happen again.

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Jeffrey Greenwood

Jan 24, 2024

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My alternator went out and I replaced it myself. It still wasn't charging the battery . I had the alternator bench tested and it was good . I told meineke this when I asked them to diagnose the issue . Next day I get an estimate for replacing the alternator and belt for over $700. It was $70 for "diagnostic ". I took it to local shop and it turns out the belt was loose . I hadn't tightened the tensioner enough when I replaced the alternator. $50 he charged me . Either meineke didn't bother to check the most basic cause for the issue or they did and thought rather than just tightening the belt , they'd rip me off instead .

Reply from the business:

Jan 24, 2024

We're sorry you had a negative experience with us at Meineke Car Care Center, Jeffrey. We never want our customers to leave our store unhappy. Don't hesitate to reach out to us at (785) 330-5622 so that we can work with you to ensure your issue is resolved as soon as possible!

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David Schuler

Jan 24, 2024

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Reply from the business:

Jan 24, 2024

Hi, David! Thanks for the wonderful review! We're glad to hear you had a great experience with us.

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Tj Boatwright

Jan 24, 2024

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These people will rip you off! Blaine at the front desk will lie to you about anything to get your money! They took a whole entire 8 hours to do a tire change and alignment. And not to mention they skipped doing the alignment the first day and tried short me on the work done to my vehicle! I waste close to $500 on tires I did not need and an alignment they didn't even do at first! And they also left my car smelling like cigarettes!!Terrible experience!

Reply from the business:

Dec 24, 2023

Hi, Tj. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. We want to make sure we address your issue, so please reach out at (785) 330-5622 so we can support you in resolving this issue.

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