Luxury & Imports Car Repair and Body Shop
Auto body shop in Lansing, Kansas
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The service department here is fantastic! Kimberly the new service manager is awesome. Always willing to help and go the extra mile, and it’s a bonus to see a woman in the field 😊
Reply from the business:
May 23, 2024Thank you so much for your kind review!
It began with additional recalls on the car I’d purchased…and when other problems were found (basically the front suspension had to be hauled over) They replaced the axle and other parts they’d found that were worn down—and threw in a free oil change and new windshield wipers. Thank you, Kimberly Hernandez and staff!!!!
Reply from the business:
May 23, 2024Shauna, thank you for your kind review! We are very pleased to ensure that we make you feel good about your purchase and leave you driving safely :)
Leaving another review just for Kimberly ALONE! My car had quite a few problems after purchasing and she was so efficient and helpful at handling it and getting me back in shape in no time! She was friendly and efficient and absolutely amazing!!
Reply from the business:
May 23, 2024Elise, thank you so much for your review! I appreciate you letting us fix the issues you were facing and look forward to helping you with any service needs in the future. :)
The service was amazing, super fast and very friendly!
Reply from the business:
May 23, 2024Thank you for your 5-star review, Emma!
Reply from the business:
May 10, 2024Thank you for the 5-star review, Kim!
I had new tires installed on my car, and an alignment. I was impressed with the efficiency of their early check-in system, and pleased with the work done. Kimberly Hernandez is an outstanding service advisor. She is responsive and always has everything under control. Will use them again!
Reply from the business:
May 10, 2024Thank you for your kind review! We appreciate your business. Call us any time we can help.
Thanx for your assistance, Kimberly - we team pretty well: I know what I want and you know how to go get it. You’re right: those Coopers are good looking tires! Good job by the Luxury & Imports service team…
Reply from the business:
May 10, 2024We certainly appreciate your business, Mr. Dials! :)
Kimberly did a great job. Work was on time and inspection was great. Thanks.
Reply from the business:
May 10, 2024Thank you for your kind review! We appreciate your business!
Kimberly was great! Very responsive and respectful! Repair was completed quickly!
Reply from the business:
May 10, 2024Jory- Thank you for your review! We know how important it is to provide excellent service. Call us anytime we can be of service!
Kimberly is very good to deal with she answers questions. She's knowledgeable and if she doesnt know she gets answers fast love dealing with her. And is on top of things! Never have had problems with luxury like everyone there.
Reply from the business:
May 10, 2024Scott, we certainly appreciate your kind words. Thank you for trusting us with your service needs! :)