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Luxury & Imports Car Repair and Body Shop

Auto body shop in Lansing, Kansas

5
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14 Reviews and Ratings
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Jane Brown

Apr 24, 2024

StarStarStarStarStar

I just got my first service on my new vehicle and Kimberly was such a friendly person to talk to not only on the phone but in person as well!!! I will definitely keep coming to get the vehicle serviced here!!!!

Reply from the business:

Apr 24, 2024

Dear Jane, Thank you so much for sharing your experience with us! It's fantastic to hear that Kimberly provided you with such excellent service for your new vehicle's first service appointment. We take pride in our team's dedication to friendly and professional customer care, and your acknowledgment means the world to us.

Google
Tim Brown

Apr 24, 2024

StarStarStarStarStar

I get all of my auto maintenance needs at this location. The service manager, Kimberly, sets the tone for each visit with her infectious enthusiasm and willingness to actually listen to the customer.

Reply from the business:

Apr 24, 2024

Hello Tim, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you've consistently chosen us for your auto maintenance needs. Kimberly is indeed a star on our team; her enthusiasm and commitment to customer service are truly infectious! Thank you for trusting us with your vehicle, and we look forward to your next visit!

Google
Steven Brown

Apr 24, 2024

StarStarStarStarStar

Kimberly (service manager?) is extremely helpful and friendly. She will make sure you receive great service! Highly recommend

Reply from the business:

Apr 24, 2024

Steven, Thank you so much for taking the time to leave us this positive review! We're thrilled to hear that Kimberly provided you with the excellent service we strive to deliver to all our customers. We’ll make sure she receives the recognition she deserves. Your recommendation means a lot to us and we look forward to serving you again soon!

Google
Eva Wilson

Apr 24, 2024

StarStarStarStarStar

Scheduling an appointment and check out was so fast and easy with Kimberly. She was sufficient, friendly, knowledgeable and kept me informed about my vehicle. Great customer service with Kimberly, that you don’t see very often anymore.

Reply from the business:

Apr 24, 2024

``` Hello Eva], Thank you for your fantastic review! We're thrilled to hear that your experience with Kimberly was outstanding. It's always rewarding to learn that our staff's efficiency and friendly service are appreciated and noticed by our customers. We understand that your time is valuable, and we're glad that the appointment scheduling and check-out process exceeded your expectations. We are proud to have team members like Kimberly who are dedicated to keeping our clients well-informed and satisfied with their services. We look forward to serving you again!

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