We had bought a home from an agent in Fremont. She was a great negotiator, however it stopped there. If you want to be lied to, manipulated and left to fend for yourself, choose an agent from NP Dodge. We used our agent's roofing contractor to replace a new roof on our home prior to closing. We did this because we trusted her and she assured us he was a friend of hers and had done great work previously. She gave great reviews of past projects that he was associated with. We now question if any of these projects were real. It is now nine months later and we have had issues with our roof. Per our roofing contract, we have a three-year warranty that we can not use because we can not get hold of the roofing company or the contractor. More research on our end shows no information about the roofers work. His office is a family members home address and he now cannot be reached. We went through all of our paperwork from him and found out he was bidding different bids to the sellers, buyers and insurance company. We have kept a copy of these fraudulent contracts as proof. We were taken advantage of. I was advised by another NP Dodge office to contact our agent's boss. We did so and she referred us back to our agent. I then contacted the Vice President of business operations with a promise of a return phone call the next day that never occurred. I explained the situation to her. Her response was basically, roofing contractors are not always dependable. What I don't understand is the lack of accountability NP Dodge employees have. The only connection between our roofing contractor and us is OUR AGENT and now NP Dodge is wiping their hands from this. We had to pay out of pocket for the issues on our roof that should have been covered under our warranty. We also suffered damage in our basement due to our new roof. This has been a nightmare and no one can seem to help us with this issue. So... if you want poor customer service and a feeling that you were taken advantage of after closing please choose NP dodge otherwise we would recommend another real estate company.

Great company!

Michael Jenkins is helpful, kind and makes house shopping FUN! A caring and knowledgeable realtor who goes above and beyond for his clients! I highly recommend to anyone looking for a new home or selling their current one! FANTASTIC!