
Valley Communities Credit Union Wisconsin Rapids
Mortgage broker in Amherst Junction, Wisconsin
0
0 Reviews
Their mobile app is terrible. The information you need it doesn’t provide. On their card secure app you never can get into it and no one seems to be able to help. They don’t have mobile deposit available either.
Reply from the business:
Aug 2, 2023We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please give us a call or stop in to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
We want to thank Sherry and her team at VCCU in Wis. Rapids for going over and above in making our auto loan purchase so easy & so quick. Sherry took every opportunity to make this process pain free and enjoyable. She took time to highlight for us pertinent information should we have any questions about the Service Agreement and/or our loan documents. VCCU provided us with the lowest interest rate of all other financial institutions we considered. It was such a pleasure to work with Sherry and her team and will continue to recommend them to all. Don't miss out on a GREAT experience with VCCU. Mark & Vicki Gamroth
Reply from the business:
Jul 16, 2023Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. We will be sure to share your kind words with Sherry and the rest of the team. Thank you
I have been banking at Valley Communities in Wisconsin rapids for years. My favorite bank I have been to/banked at. Stopped there after work today fast and was helped by Sue H. She was super friendly and helpful !
Reply from the business:
May 16, 2023We can’t thank you enough for the kind words about Sue H and the Credit Union as a whole. Your review means a lot to us and lets us know we’re on the right track!
For the first time ever applying for a loan, Sherry made it so easy to understand the process. She made it happen super quickly and I could tell she shared in my excitement. Thanks Sherry!
Reply from the business:
Apr 16, 2023We can’t thank you enough for the kind words about Sherry and your overall loan experience. Your review means a lot to us and lets us know we’re on the right track!
We recently completed an auto loan with the help of June. She was amazing! She decidated time to us and helped us complete the process quickly and efficently. She answered all our questions and made sure we understood everything. She was fantastic overall!! Can't wait to work with her in the future.
Reply from the business:
Mar 16, 2023Thanks for leaving a review, and mentioning June. You’re right, June is always going above and beyond. We’ll be sure to share your praises with them!
Hanna was amazing during the opening of the account. It came time for the currency exchange (I had small bills and wanted big ones) the money was counted and I was paid out. I felt as the total was low but didn’t think much about it until I got home to put it into my ledger and seen my total I was given back was way off. I was freaking out however it was caught right away and the money was deposited into my account right after. Two things I learned. One-TRUST THIS CREDIT UNION!!!.Two-know how much you cash you have before going in(my bad lol) Thanks Hanna ❤️
Reply from the business:
Feb 16, 2023Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Sherry Berry is one of the friendliest, efficient, and speediest loan officers we have ever worked with. We highly recommend her to do any banking with anyone
Reply from the business:
Jan 16, 2023Thanks for leaving a review and mentioning Sherry Berry. You’re right, Sherry is always going above and beyond for our members. We are so glad you had a positive loan experience, and we’ll be sure to share your praises with Sherry!
Sue Haugh was my teller she was very helpful when I came in to do my banking.
Reply from the business:
Jan 16, 2023Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon.
I just finished getting a loan through Sherry Berry. Her and the entire staff at Wis. Rapids have always been terrific. And I've been banking there for 46 years.
Reply from the business:
Jan 16, 2023Thanks for leaving a review and mentioning Sherry and her staff. You’re right, the Wisconsin Rapids team is always going above and beyond. We’ll be sure to share your praises with them!
My daughter & I opened accounts there the end of September. We had Hannah Pitsch help us. We have had nothing but great service since. Last week, my son needed to open accounts, so I took him in to open them. Thankfully, Hannah was working when we went, so she was able to help us again. My son is on the autism spectrum, so watching my son & Hannah talk in ways where he felt comfortable, was so amazing. We could not have asked for a better representative. Thank you Hannah & Valley Communities Credit Union for not caring only about your money/bottom line, but also being a true COMMUNITY credit union & caring about your customers
Reply from the business:
Jan 16, 2023Thank you so much for this review. We really appreciate you being a member. We’re here for you anytime.