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Palmetto Citizens Federal Credit Union

Mortgage broker in West Columbia, South Carolina

4.5
StarStarStarStarHalf Star
25 Reviews and Ratings
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Donald Chadwick

Jun 16, 2023

StarStarStarStarStar

Love this credit Union

Reply from the business:

Jun 16, 2023

We love having you as a member! Thank you for taking the time to review us and share your feedback. We know you have a lot of options for your financial needs and appreciate you trusting Palmetto Citizens. If we can assist you with any other financial needs or questions in the future, please do not hesitate to let us know.

Google
Tommy jones

May 16, 2023

StarStarStarStarEmpty Star

Reply from the business:

May 16, 2023

Thank you for taking the time to rate our West Columbia Office. If you have any additional feedback on areas we can improve, please let us know by sending a message using the Help Desk in online/mobile banking, calling 803-732-5000 or visiting any of our offices. We appreciate you allowing us to assist you with your financial needs. Thanks for being a Palmetto Citizens member!

Google
Felicia James

Apr 16, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

This is the worst place to bank.

Reply from the business:

Apr 16, 2023

We’re sorry to hear you’ve not been pleased with our credit union. Our goal is to always provide friendly, quality service and offer convenient accounts and systems to meet all your financial needs and apologize if we’ve not met those expectations for you. If you’d like to speak to a representative about your concerns or provide additional feedback, please send a message using the Help Desk in online/mobile banking, visit one of our offices or call 803-732-5000.

Google
Pamela Glover

Feb 16, 2023

StarStarStarStarStar

I've been a member for several years. This is one of my favorite locations. Staff is so friendly.

Reply from the business:

Feb 16, 2023

Thank you for your long-term membership and for taking the time to share your feedback! We're so glad to hear you've been pleased with the service you've received over the years and that our West Columbia Office has served you well. We know you have many options for your financial needs and sincerely appreciate you trusting us. Thank you for being a Palmetto Citizens member and please do not hesitate to let us know if we can assist you with any other financial needs or questions.

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Phil Urban

Feb 16, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

This 1 star is for Sunset Blvd West Columbia and Bushriver rd

Reply from the business:

Feb 16, 2023

Mr. Urban - We are very sorry to hear your experiences with these offices have not been good ones. Our goal is to always provide our members with friendly, quality service in a timely manner and apologize if we've not fully met those expectations for you. For assistance with your account, or if you'd like to speak to a member of our management team regarding your concerns, please contact us sending a secure message using the Help Desk in online/mobile banking, calling 803-732-5000 or visiting any of our offices.

Google
Mike Hicks

Jan 16, 2023

StarStarStarStarStar

Great Credit Union! Been with them for 16+ years now. They have been great with everything from checking accounts(business and personal), car loans, to home loans.

Reply from the business:

Jan 16, 2023

Thank you for taking the time to provide your feedback and for being a Palmetto Citizens member! We're very happy to hear you've been pleased with your credit union, and hope you'll always continue to be in the future. If we can assist you with any financial needs or questions in the future, please do not hesitate to let us know. Thanks again!

Google
Chuck Taylor

Oct 16, 2022

StarStarStarStarStar

Outstanding!!!

Reply from the business:

Oct 16, 2022

Thank you for taking the time to provide your feedback and for being a Palmetto Citizens member! We're very happy to hear you've been pleased with your credit union, and hope you'll always continue to be in the future. If we can assist you with any financial needs or questions in the future, please do not hesitate to let us know. Thanks again!

Google
Belma Bayer

Sep 16, 2022

StarStarStarStarStar

Very nice people working there ready to help . . Love banking there .

Reply from the business:

Sep 16, 2022

Thank you for taking the time to provide your feedback and for being a Palmetto Citizens member! We're very happy to hear you've been pleased with our staff and credit union, and we hope you will always continue to be in the future. If we can assist you with any financial needs or questions in the future, please do not hesitate to let us know.

Google
Rick Duval

Aug 16, 2022

StarStarStarStarStar

Reply from the business:

Aug 16, 2022

Thank you for the rating and for being a Palmetto Citizens member!

Google
Tori Eaddy

Aug 16, 2022

StarStarStarStarStar

Always willing to help in any situation I need help in .They are awesome I love doing my banking with PCFCU...

Reply from the business:

Aug 16, 2022

We love having you as a member! Thank you for sharing your feedback. We are very happy to hear you've been pleased with the service you've received and we will continue to work hard to make sure you always are. If we can help you with any other financial need or question, please let us know. Thanks again for being a Palmetto Citizens member!

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