RoundPoint Mortgage Servicing LLC
Mortgage broker in Jefferson, South Carolina
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Brian at RoundPoint was great. Friendly and funny, but mostly trustworthy, informative and prompt! We needed a loan officer who could help us through our first and slightly complicated home purchase and he came through for us in a big way! Thanks Brian!
Reply from the business:
Aug 16, 2022Thank you for taking the time to leave us such a great compliment. We have made it our core business objective to provide our customer with the best customer service.
Yolanda was very helpful. She knew what to do to help me. She took her time to explain things to me about my mortgage being transferred to a different company. She is a great employee.
Reply from the business:
Aug 16, 2022We love to get feedback like this! We're so glad your experience with RoundPoint was so great. Thank you for sharing this information with us. We will share your feedback with our teammate and recognize them for the excellent customer service they provided. Thanks again!
Alex was great, he knew exactly what the problem was and will rectify it. Very professional.
Reply from the business:
Aug 16, 2022Thank you for sharing a review of your recent experience. Our Customer Service team is committed to providing high-quality customer service.
Petsey was amazingly helpful and 5 star experience. Thank you so much!
Reply from the business:
Aug 16, 2022Thank you so much for your positive review. We are delighted to hear that you had a great experience with us.
Everyone with the Paudler office was helpful, patient, friendly and understanding
Reply from the business:
Aug 16, 2022Thank you for your great review. We work hard to offer high-quality service to our customers.
