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PrimeLine Capital

Mortgage broker in Hickory Grove, South Carolina

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398 Reviews and Ratings
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Kimberly Deaton

Aug 16, 2022

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Terrible experience! This was hands down the worst experience I have ever gone through. The mortgage broker was not up on her guidelines and had me jump through a million hurdles to not approve me for one, but two different types of loans. She had been contacting me for six months and then when I finally gave in to interest she said she was able to do two types of loans which I did not qualify for. It is terrible to get peoples hopes up and not know the rules. Also, I was charged a 750 dollar appraisal fee. When the loan is not approved it is unheard of not to refund this fee. Now I am out 750 dollars and so much time to only be extremely disappointed. I am not naming her name her, but am thinking about small claims because of everything i was put through if they don't refund my money asap. Do not engage with them, the fees are astronomical and they make commitments they can not deliver against. The more I think about this, the more concerned I am that they are charging appraisal fees for people they know they can't approve and keeping the money. This is very unethical and against lending practices.

Reply from the business:

Aug 16, 2022

Hey Kimberly, we are very sorry to hear we were not able to provide a better experience in your loan process as we always strive to do. We understand you have been working with our team internally to reconcile some of your concerns. Again, apologies that we were not able to provide a better experience and we’ll take your feedback as an learning opportunity with our team.

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Kevin Summitt

Aug 16, 2022

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Tommy and his team were a HUGE help through my whole refinancing process! His knowledge and drive to keep things moving was a game changer!

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Tim Clayton

Aug 16, 2022

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Great experience. In addition to the best rate, Daniel at PrimeLine gave me the lowest closing costs, and the easiest refinance experience I've ever had. Highly recommend!

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Brett Hoffman

Aug 16, 2022

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I was referred to Antonella by a family member who had a pleasant experience. She was great to work with and very responsive to my questions and made the process very easy. The assigned loan processor, Joseph, was just as reliable and responsive as Antonella. Overall, I had a great experience working with these two individuals and would recommend PrimeLine Capital to anyone looking to purchase a property or refinance.

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Jesse Mckee

Aug 16, 2022

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Todd Parisi was an excellent broker to work with. He was thorough, patient, and answered any and all questions in a very timely manner. Joseph Canada was also very professional and easy to work with. I highly recommend.

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Marina Shamailova

Aug 16, 2022

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We had the most delightful experience working with Anthony Hartsell and Jillian Timmer. Anthony is a highly professional loan officer, and working with him and with Jillian was very efficient and productive experience. Thank you!

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William Thomas

Aug 16, 2022

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My experience with PrimeLine Capital was amazing! Courtney McKern was outstanding in every way possible way. My loan was somewhat complicated but Courtney worked to make it happen and gets a 5 star rating in my book! Jillian Timmer was my loan processor and worked equally hard to bring all the pieces together. Courtney and Jillian are awesome!

Reply from the business:

Aug 16, 2022

Thank you so much for your review! Courtney and Jillian are a Rockstar team and it sounds like they gave you a great experience! We appreciate your business!

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Brian Smith

Aug 16, 2022

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Andrew Johnson made this an easy refi. He was informative and got things done quickly and professionally. I got a great rate and very happy with my experience. Andrew answered all my questions and gave great advice during my loan process. I highly recommend Andrew to anyone looking for a mortgage or refi.

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D Rodriguez

Aug 16, 2022

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I had the pleasure of working with Jake Haynes and Jillian for my loan. I couldn't have asked for a better team working with me. As many of you may know the home buying process can be difficult and stressful. I had the fortune of working with Jake and he was on point and readily available for all my questions. They both where very helpful in guiding me through all the roadblocks along the way. When I am ready to purchase again or refinance my home, I will definitely reach out to this great team at PrimeLine. Thanks for all your help!!!!

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The Guerns

Aug 16, 2022

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Shout out to Alex Collins of Prime Line Capital! We went into this process of refinancing not knowing what to expect but this man walked us through it, advising the whole way, checking and double checking everything. We had this entire process done within 3 weeks from conversation to closing. We were able to get cash out and save money! I can't thank him and PrimeLine Capital enough for being so professional, accommodating, and fast!

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