New American Funding
Mortgage broker in Fort Mill, South Carolina
Write a Review
0
0 Reviews
I already recommend to my friends New American funding, couse you all guys did a great job and I did own my house in short period of time .Thanks all !!
Great experience working with Camille!
I was very unhappy with the way my loan was handled. Unfortunately due to how far into the process was and the need to close ASAP I had no choice but to keep using NAF. I had questions about things and asked for phone calls and no one called. I received requests for documents and no information why. I would have liked a more personal experience that explained the processes and steps. My original loan officer was more hands on than Erek. I feel Kellie was also non existent. I had nearly no personal interaction with her. She sounded confused and unsure of what step we were on when I did speak to her. Between title company, NAF and the realtor, no one knew what page the other was on. NAF cost me more money because of their inept staff. I had a higher interest rate because no one handled switching my loan officer when she was let go. I had to spend more money to secure that higher interest rate because NAF couldn’t schedule my appraisal sooner. I had no choice but to continue with your garbage tier service or risk losing our home. No consideration was given to my closing date needs. I’m just a small borrower that is just a number in your book. I had to pay thousands of dollars for this bad service. I’ll be very vocal to anyone I speak with about avoiding this company. I will actively seek out to post comments and reviews on any forum I can to let people know to avoid NAF at all costs. Completely unhappy and felt like I am paying for your terrible service skills.
Sarah is amazing! Her knowledge and expertise was hands down The Best!
Sub par customer service and communication.