Ask for Damien King! Awesome customer service. He will take care of you! Thank you New American Funding

My experience in buying the house was easy and enjoyable because it did simplify the process. The was accessible at all times to answer my questions. All this despite my low budget they arranged everything so that I was able to close my purchase. Thanks to Jake and Grace

Camille was great, personable and consistent. The process needs to be more clearly defined and you need to understand people don't read all the things on your overwhelming website. The company you use to "Inspect" homes is a rip off and lack communication. There should be a scale to the amount of work not one base fee(more work on a 6 bdr home than a 4 room condo we felt ripped off and left out to dry). The other people who start emailing you should be introduced in this age of lies and deceit. Fees got spiked to "maintain" my ridiculous % because it took longer than expected. This is not customer friendly. Other than speaking with Camille on the phone felt like a number not a person.

The only negative I might have would be the length of time it took for the final decision. It about six weeks from start to finish but everyone I was in contact with was very helpful and polite.

Good guys to work with. Chris an his team go above and beyond to help you.

This was the worst experience I ever had. I am a first time home buyer and the loan officer Kay Grice and the processor Marie was not on the same accord. The loan officer got me to pay for an appraisal before I was even approved for the home. The day of my closing I was told by the loan officer that I couldn't get the home due to my business not being two years even though I filled my business for four. In addition she told me that they couldn't contact my previous landlord. So I asked why did she get me to pay for an appraisal before approval she stated she didn't want to delay anything. Then after we hung up the processor called to update me on the status. I told her I was already told I was denied. The processor ask me who told me that because she was not aware. I informed her the loan officer so she told me she will call me back. After that the people who suppose to contact the previous landlord called me. I informed them I'm was the tenant. They apologize and hung up. So to say I was denied and they took my funds they was extremely unorganized when it came to me. I would never recommend them to anyone. They made my experience horrible.

If Jake is there, all issues are fixed. Clear, simple, and detailed support. Great working with Jake.

To whom is may Concern, My wife and I recently purchased a home and did our financing with Golden Connor at New American Funding. Let me tell you that our experience buying a home was the most stressful experience thus far in our life. We found our perfect home, however, No one told us buying a home with a pool could be a problem with a FDA Loan and the home appraisal. However, our circumstance was different because the seller left the pool equipment a mess and electrical wires laying around with the pump disconnected and nobody knew about this. The pool was covered but a mess underneath and the pool liner was destroyed. We knew going in the pool was not operational and that we had plans to fix it after closing. Because the appraiser said the pool needed to be fully operational due to health hazards that's when the problem became reality. So we had to decide is this the home we want to buy or not? Here is our obstacle we are moving from CA to AR and had to drive across country and leave everything and everyone behind. We decided this is the home for us and convinced the seller to allow us to move in and take occupancy for 30 days and pay for the pool to be fixed. Short story is we fixed the pool and closed on our loan. This was not easy to do and required alot on my part to fix myself (Its good I am the Handy one in the family) My wife and I are self employed to throw in another wrench and we sold my truck to get our LTV correct to finance what we needed under my name. Golden and his team at New American funding had our back the whole way and grinded out our loan docs and locked our rate for us and got the loan done. My piece of advice out of all this would be, If you are buying a home make sure the pool is up and in working order, If you need to lock your rate because you extended past your 30 days beware its going to cost you more at closing, have your finances organized and be ready to put in work if your self employed. Make sure your taxes have been done by a professional. They are very thorough at closing, not to say were hiding anything you just need to have your PNL and taxes and bank account matching. Any income over 2150 had to be verified and backed by invoices and contracts. Thanks again Golden and Diana you guys made it happen and are the real MVP here. The Perry's