I'm not one to leave reviews typically, but I feel that this is an ideal place to say thank you to the staff at the Fort Mill location. During a visit to their office yesterday, I had a rather upsetting (and hindsight concerning) interaction with another client of the bank. In the end, it left me rather shaken up and obviously upset. The staff, and I'm sorry I didn't catch all of their names, as well as another customer, witnessed the situation and were very comforting. They made sure to let the management team know what took place and were wonderful at calming me. Management made sure to reach out to me and Michelle, even sat down with me and offered so many kind words. In a moment of seeing how truly awful people can quickly become, the staff and the other customer there were quick to show a light of compassion and kindness. I realize this isn't a review of their banking procedures (and all of my banking with Family Trust has been a wonderful experience) but to know that they truly care about their clients as individuals in such a caring way speak volumes to who they are as people and a company. Thank you so much! I am a forever loyal customer!

Cheryl was excellent!

Jaylen and laurel are always so polite and nice to me. They go out of their way to assist me and answer any questions I have. Great job!!

I really like banking at this Family Trust in Fort Mill . Today I had a few transactions and questions. The teller Bree was extremely helpful and gave fantastic customer service!!!!!!

Jessica was very friendly and helpful. I always receive great service.

Brittany Kennedy was wonderful and pleasant. She assist me with setting up my account. Her personality is phenomenal. Definitely will recommend Brittany at the Fort Mill location for all your banking needs. Thank You Brittany for your excellent customer service.

Love banking with Family Trust! I have been a member for a decade and couldn’t imagine being anywhere else! My two oldest daughter’s now bank here as well!

I don’t normally leave reviews, but my experience was excellent! I went to Family Trust for a vehicle loan and from the moment I walked in everyone was super welcoming. Normally dealing with loan departments is an awful process but Andres made the process easy! This was by far the smoothest loan process I’ve ever experienced! :)

ASHTON WHITE gave me the best customer service. She definitely went above and beyond and I be ready to leave family trust but she was the perfect employee because I’m staying with family trust because of her! I never had that type of great customer service and she was customer service over the phone so I just have to give her a shout out since I can’t give her an in person recognition

My daughter wanted to open an account and we were very happy with the service!!