Family Trust Federal Credit Union
Mortgage broker in Fort Mill, South Carolina
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Leonela was a great help with helping me get online with Family Trust. I will now be able to pay my account on line. She answered all my questions about checking accounts as well as other savings accounts. Very friendly and patient.
Never again!! Opened a savings account- money is gone! Monthly fees! Scamers!!
Reply from the business:
Feb 16, 2023We apologise for the inconvenience. That is not the kind of service we strive to provide. Please get in touch with us at engagement@familytrust.org so we can assist you with your issue. Thank you.
So helpful & kind, even showed me how do access something on the app.
Reply from the business:
Feb 16, 2023Thank you, Karen, for giving Family Trust Federal Credit Union a 5-star rating. Your kind feedback about our service makes us glad and it brightened our day. Assisting our consumers is always a pleasure. Have a great day!
Leonela assisted me today and had superb professional customer service! Very sweet, helpful, knowledgeable. I appreciate all that she did in helping me. Nice young lady!
Reply from the business:
Jan 16, 2023Hi Nikia, we appreciate you reviewing Family Trust Federal Credit Union with five stars. We strive to provide the best customer service possible, and we're glad Leonela exceeded your expectations. Have a great day ahead!
Leonela Velasco was very helpful, did a great job in addressing my queries, went of the way to help find answers for me
Leonela was extremely helpful!
Leonel was very helpful and nice
Excellent customer service
Andrew Martenstyn was especially helpful,extremely professional answering all my questions thank you
I really don’t know where to start. Brandon Martin is like family. I’ve been a member of family trust for quite some time and every single time I need any helping financially Brandon has always been there to help. The service that he provides is beyond superior I honestly can’t thank him enough and there aren’t enough words to express my gratitude.