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Ruoff Mortgage - Elkhart

Mortgage broker in Monterey, Indiana

5
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63 Reviews and Ratings
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Evan Oblinger

Aug 16, 2022

StarStarStarStarStar

Working with Drew Zeiger made our purchase & refinance a breeze. We recommend everyone to use him!

Reply from the business:

Aug 16, 2022

Hello, Evan. We appreciate you taking the time to share your experience and provide your recommendation of Drew and the Ruoff Mortgage team. Thank you!

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tom sutter

Aug 16, 2022

StarStarStarStarStar

My wife and I recently refinanced our home through Ruoff. We dealt with Kym at the Elkhart office. What a gem she was in helping us get the refinance. Even after everything went through, if I had any questions, she was right there with the answers. And it was nice having an office within a half hours drive from our home. Kym is the best! Thanks for all you did for us!

Reply from the business:

Aug 16, 2022

Thank you so much for your kind words, Tom. We really appreciate you taking the time out to share your experience with us. Cheers, Ruoff Mortgage

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Beaney Lopez

Aug 16, 2022

StarStarStarStarStar

Well I was in search for a house in summer of 2020 and I spoke to Kym and she was great and helped me understand what i needed to do to buy a house . She is very helpful with what I wanted . Thanks to her I bought my first house.

Reply from the business:

Aug 16, 2022

Hi, Beaney. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers!

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Jm Cramsie

Aug 16, 2022

StarStarStarStarStar

Very friendly. Very efficient from other Mortgage Company you will like working with them

Reply from the business:

Aug 16, 2022

Hi, Jm. We appreciate the rating and are glad we could provide you with a positive experience!

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Lori Lewis

Aug 16, 2022

StarStarStarStarStar

We had a great experience with the Elkhart Office. Kym Butler was awesome to work with. She helped us thru ever step!

Reply from the business:

Aug 16, 2022

Hi, Lori. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!

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Nicholle Probst

Aug 16, 2022

StarStarStarStarStar

Kym Baker and the Ruoff team are exceptional. Kym walked my spouse and I through both a purchase and a refinance and made the process so smooth and easy both times. Kym was great at answering all of my questions and explaining the process along the way and was sure to keep great open communication with me about the process. I have experience with another lender and nothing compares to the customer service I experienced with Kym and her team. I would highly recommend her to anyone looking to purchase or refinance a home.

Reply from the business:

Aug 16, 2022

Hello, Nicholle. We appreciate you taking the time to share your experience and provide your recommendation of Kym and the Ruoff Mortgage team. Thank you!

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Dave Phillips

Aug 16, 2022

StarStarStarStarStar

Kym did an excellent job for us. Would highly recommend and in fact we did and she did amazing with our friend who was a first time buyer. She took the time to explain and keep her informed of the process. 5 ⭐

Reply from the business:

Aug 16, 2022

Hello, Dave. We appreciate you taking the time to share your experience and provide your recommendation of Kym and Ruoff Mortgage. Thank you!

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Penny Seegers

Aug 16, 2022

StarStarStarStarStar

Kym has helped my husband and I refinance our home twice over the last several years. As the equity in our property has grown, we were able to tell Kym what our ultimate goal was with the refi and she gave us several options to meet those goals. She was readily available to answer any questions and was willing to think outside the box when necessary. I would highly recommend Kym (Baker) Butler!

Reply from the business:

Aug 16, 2022

Hello, Penny. We appreciate you taking the time to share your experience and provide your recommendation of Kym and the Ruoff Mortgage team. Thank you!

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Luke Hooley

Aug 16, 2022

StarStarStarStarStar

I worked with Todd Bontrager and I cannot say enough great things about working with him. Todd was always responsive and answered any and all my questions I had. (Even the ones I probably should have known already). I am not even located near his office and he still was able to provide unbelievable service. Thanks again Todd

Reply from the business:

Aug 16, 2022

Thank you so much for your kind words, Luke. We really appreciate you taking the time out to share your experience with us. Cheers, Ruoff Mortgage

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Brett Smith

Aug 16, 2022

StarStarStarStarStar

Reply from the business:

Aug 16, 2022

Hi, Brett. We appreciate the rating and are glad we could provide you with a positive experience!

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