As a younger woman, I’ve been going to Auto Authority for 8 years and they’re the only people I trust to give me an honest and fair price. They send you a link to a courtesy inspection of your car before they do any work, call to explain the errors their device read, and don’t pressure you to fix everything at once - only offering their expert advice. Missy, Joel, and Brian are all awesome people! Definitely recommend Auto Authority.

I got a collision estimate 2 hours after I picked up my car and they said it's a total loss/undrivable, so I'm unsure why this place even completed the oil change and tire replacement on it if even in the report it was noted there were issues with the coolant leaking and the radiator fan hitting. I would have rather they call me and tell me the drivability-breaking issues before they do the jobs. Plus the fact that my cabin filter was taken out for pics and put back in with leaves all in it that I had to get the leaves out myself and have the mechanic use an air hose to blow out the dirt when that should have been what was done in the first place rather than leave it dirty to try to get me to buy a new one. I know a lot of mechanics will put dirt and leaves on the filter, themselves, so I'm unsure if that also happened, but I wouldn't be surprised if it did here. The desk staff was cold to me, didn't seem at all happy to help me, and one called to angrily tell me the shuttle was waiting outside for me, and then hung up on me. I was often put on hold so that they could check something for me, and then after a while, someone else would pick up and answer as if I was just calling just now, so I'd have to reexplain what I'm asking for. The only person I felt was genuinely happy to help me and do right by me was the shuttle driver, and maybe the mechanic who took an air hose to my cabin filter, but I'm unsure if he was the one who put it back full of leaves in the first place. I also thought my tires would have their proper PSI afterwards, but one was low.

They diagnosed a VERY tricky intermittent problem I've had for about a year. A big dealer told me they couldn't find the problem after throwing some parts at it. Very impressed with the skills at this shop. Will take my cars back when needed. Update 7-13-19 Fixed the airbag light. Great work, reasonably priced. I do most of my own maintenance on the family's vehicles, but when stuck, this is where i take my cars and trucks. Thanks guys. Chuck. Update 10-30-23 Had a bent rim. Two new tires, alignment, suspension check to see if any parts broken, need replacing. No parts!!! ( they could have said some were bad), and price was $45 less than the quote. Still love this place. Keep up the good work. AND, they shuttled me back and forth to my house even though I hadn't set that up ahead of time. 5 start service as usual!

Always a good experience! Thanks!

Auto Authority always does a great job at keeping our car in excellent shape at a reasonable price. We will continue to use them for all our car care needs.

Another great job at the Auto Authority!

Auto Authority got us in with short notice and completed the work in the time frame promised.

Great service, and the shuttle service is great as I only have a single vehicle. Will definitely return for future service.