Bob's Main Street Auto & Towing

Auto body shop in West Bend, Wisconsin

4.5
StarStarStarStarHalf Star
45 Reviews and Ratings
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James Harmuth

May 10, 2024

StarStarStarStarStar

Dustin was very friendly . Service was preformed on time .

Reply from the business:

Aug 24, 2023

Thank you for your review, James. We are glad we were able to assist you with servicing the Ford EcoSport. We appreciate your business and look forward to assisting you in the future.

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Doug Owens

May 10, 2024

StarStarStarStarEmpty Star

I was very happy with the service and Dustin . I had extensive work done to my and I was contacted every time that they found something wrong. I was impressed with their service and how short amount of time to get it completely fixed . I will be going back to get my oil changed and my tires rotated.

Reply from the business:

May 10, 2024

Thank you for your review, Doug. We're thrilled to hear that you were satisfied with the service Dustin provided. We appreciate the opportunity to replace suspension components on your Subaru Crosstrek. We look forward to assisting you with oil changes and tire rotations. Your trust and satisfaction are our top priorities.

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Burntos

May 3, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Just know diagnostics is going to cost you a lot and then they will find problems you didn't ask them to check. Fyi a battery here costs $370 go to fleet farm and buy two of them.

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Keith Schneider

May 3, 2024

StarStarStarStarStar

Did the emissions test fast needs more running from installing a new battery. Second car emissions tested done fast no repairs so I can't speak to their repair talent

Reply from the business:

May 24, 2023

Thank you for your review, Keith! We try our very best to get every one taken care in a timely fashion. We strive to provide the best service possible and are happy to see that it is appreciated.

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Donna Moll

Apr 24, 2024

StarStarStarStarStar

Thank you for carefully diagnosing my simple oil change. I appreciate your efficiently. Donna Moll

Reply from the business:

Apr 24, 2024

Thank you for your review, Donna. Our service team appreciates the opportunity to assist you with an oil change and replacing the wipers on your Chrysler Town & Country. We strive to provide the best service possible and are happy to see that it is appreciated.

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Daniel Romero-Knoeck

Apr 24, 2024

StarStarStarStarStar

Reply from the business:

Apr 24, 2024

Thank you for your 5 star rating, Daniel!

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Amy

Apr 24, 2024

StarStarStarStarStar

Quick and thorough. Thanks for your help!

Reply from the business:

Apr 24, 2024

Thank you for your review, Amy. We strive to provide the best service possible and are happy to see that it is appreciated. Thank you for your business!

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Melanie Priebe

Apr 24, 2024

StarStarStarStarEmpty Star

They are very professional. The one complaint that I have was a charge of $250 to tell me my ignition needed to be fixed which is obvious because the key was stuck in there.

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Gaye Christianson

Apr 24, 2024

StarStarStarStarStar

I'm a SWF and nothing puts my mind more at ease than having found a mechanic I can truly trust! I deal with Ryan and not only is he funny, he's very kind and explains things to me as tho I have no clue on what he's talking about, which I don't! However, once he's finished explaining things to me, I always learn something new without feeling stupid. I usually wait to have my jobs finished and the camaraderie in that office is so positive. They all really do care. The 1 time I couldn't wait it out, I had myself a rental within minutes. I would refer Bob's Auto to anyone and everyone who wants to be able to TRUST their mechanic and who doesn't want that?

Reply from the business:

Apr 24, 2024

Thank you for your review, Gaye. We're happy to hear that Ryan and our team have earned your trust and made you feel comfortable. It's our priority to provide high quality service along with and educational and friendly environment where you can feel ease while waiting for your vehicle. Thank you for allowing us to service your Kia Sportage with an oil change and tire rotation. We appreciate the willingness to recommend us and look forward to continue to serve you with the same level of care and trust.

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Peg Ott

Apr 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

My visit went terrible. When I left the property, I heard a clunk in the front end. I drove it to my house, which is 1 mile away, only to hear other noises which weren't there before. When I got out of my car, a neighbor pointed out that the taillight was pulled out 3 inches from the body. That wasn't a part they were working on. What pulled the light out of its socket? Unfortunately for me, the shop was closed so I had to wait for Monday. I explained everything to the service man and he tried to push the blame on me!!! He told me to bring the car back to see what they could do. The way it was handled, was wrong in every way.