
Tires Plus
Auto body shop in Wausau, Wisconsin
0
0 Reviews
I got my truck in right away. They explained everything to me and was fast and very friendly. Thank you guys that fixed my truck!! My tires are great!
Showed up for a scheduled appointment to find out they did not have tires in stock for my vehicle. After a 90 minute wait they showed up with two all terrain tires when I requested snow tires. Long story short, go somewhere else.
Reply from the business:
Feb 23, 2024Hello Vaeltaa, we're sorry to hear that this was your experience with tire service. We can understand your frustration and want to be sure this is address with you. Please provide us with your contact information, complete details of your visit, and the invoice number from service. Thanks for choosing Tires Plus for your automotive needs. ^Nicholas
My dad went here to fix a tire a long time ago back in 2016 and I remember waiting with him and tire looked awesome
The guy was very nice and respectful. And suggested things to help. And had qoutes ready for me for the future. I'll definitely be taking my car here in the future.
Boo. As a woman, being treated fairly and reasonably by a mechanic shop isn’t as easy as one hopes. In all my years dealing with car repairs, I’ve never had such a run around to get a quote over the phone for work I’ve been prescribed by another shop. Calling around for pricing is expected when you are looking at over $1k of work. The guy that answered the phone wanted me to drive over there with the quote from the other shop so he could “price me appropriately”. How about you quote me at what the price is? None of the other shops I called today asked me to do this. So I prefer to be treated like an adult asking for an estimate instead of a child who has only ever been responsible to a bike. No thanks I don’t want your quote or your service.
Reply from the business:
Jan 23, 2024Hello, we are sorry to hear of the poor treatment you received while visiting our Wausau store. We would like to address this with our team. Please email socialcare@bfrc.com with full details, your contact information, and your invoice number. We value your business with Tires Plus, and we hope to hear from you. ^Bryan
So the people that help me with my my alignment and everything gave me good tips on how to fix the problem of everything so they were. They were kind enough to put it up on the lift and take it off and tell me what the problem was. I got the problem fixed. I came back and they did the alignment for me and they really professional about it and everything and I really appreciate them working with me and being patient with me and rescheduling
Answered my questions, fast service!
Reply from the business:
Dec 23, 2023Hi Fay, we appreciate this positive review, and we value you as a Tires Plus customer. ^Jason
Nice selection of tires and great friendly service
Reply from the business:
Nov 23, 2023Hello Dennis, we appreciate you visiting Tires Plus, and thank you for taking the time to leave us a 5-star rating. ^Jason
This place was amazing, I was 300 miles from home on a Sunday and this place saved me. I was driving on the hwy and accidentally hit the hook of a bungee cord which blew out my rear tire. Found them on Google they were 10 minutes away, and the only tire place open on a Sunday. They didn't have my exact tire and were closing in 2 hours, but they still helped me. They were able to match my tire close enough to get me home. I have a warranty from Discount tires on all of my tires and he tried to get me a prorated tire due to the warranty (unfortunately I didn't have the paperwork on me but he really tried). As I said they were closing in 2 hours and were packed. He still was able to swap the tire in-between clients. And saved my trip home. I would give this place 10 stars if I could. Thank you tires plus you saved me and I highly suggest giving them your business!
Reply from the business:
Oct 23, 2023Thanks for the great review, Sam. It was a pleasure serving you as a customer. Thank you for choosing Tires Plus. ^Cali