Matthews Tire
Auto body shop in Waupaca, Wisconsin
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Reply from the business:
May 24, 2023Thank you for the 5 star review!
Had to go out of town for vacation the next day after the tire had a flat! They couldn't get me a tire until the next day, but they helped me get a tire put on that I found farther away! Love this place.
Great communication. Timely service, will be back.
Customer friendly. Availability for appointments is accommodating. Very knowledgeable personnel.
oil change and oil pan replacement
Reply from the business:
May 24, 2022Hi Diane, thanks for the five stars!
Been coming here for 6 years had an appointment to change a light bulb it took 40 minutes an $ 17.00 not very nice!!!!.
Reply from the business:
May 24, 2023Thank you for the five stars, David!
You will have longterm damage to your vehicle if you get your tires replaced here
Reply from the business:
Apr 24, 2024Hi Lynn, After talking with our team about your experience, we learned that you did not return to our shop to have the lug nuts checked after replacing them a month and a half ago. Our policy and recommendation is that all customers return after 50 miles for us to check the lug nuts. You also mentioned that you did not feel any vibration, and when asked if there was any wheel damage, you said no. After trying to have a respectful conversation, you ended the call by swearing at the manager and hanging up. If you would like to continue the conversation, please call Pat Duesing, Operations Advisor, at 920-734-9566.