Repairs were completed perfectly. The staff was very friendly and caring. They made sure I was well taken care of and completely satisfied with their work. I'm impressed by the attention and care the manager himself put toward making sure I was happy. I highly recommend Bergstrom!

One of the greatest customer service experiences I can remember. Did a great job keeping me informed of what was happening, what was going to happen, and when it was complete. Vehicle hasn't looked as good since the day I drove it off the lot! Thanks Josh.

I took my 2011 Acura RDX to Bergstrom Body Shop for collision repair work and I’m so glad I did. The customer service provided and the body work performed were both excellent, impressive in every way. I would definitely recommend Bergstrom to anyone who needs collision repair service. Bergstrom is a great Madison business for sure!!!

With 2000 miles on my new 2023 Silverado while washing it yesterday I see this white ding/chip on the rear door of my black truck! OMG! I went to Bergstroms Body shop and they were able to buff it out! Made my day! Josh, Phil, and their detailer (so sorry didn’t get his name) we’re awesome! What great service guys! Thank you!!!

I choose Betgstrom because my insurance agent recommended them. I totally get why. Josh was so helpful and kept me informed through out the process. The only problem is 5 stars is not enough.

Phil and his team at the collision department were excellent, the automated text messages were super helpful too. There was an issue with the texts giving me the wrong date, Phil was on top of it, getting me back in to my rental for the remainder of the repairs. Mistakes happen, Phil’s resolution of the issue was quick and compassionate. I’ll be bringing all my collusion needs to Phil, his team, and Bergstrom from here on out!

Would be more than 5 stars if I had the option. They fixed our Chevy Bolt from a deer collision and it looked amazing when they were done. They went above and beyond by comping a rental even though I don’t have that through my insurance and my car took over a week to fix. The interior and exterior detail work made that car look better than when I bought it. Amazing customer service from start to finish.

Brought my Mazda here after a minor accident. Josh was so helpful and kept me informed throughout the whole process. I am going to continue recommending Bergstrom Body Shop to all my friends and family! Great job guys, the car looks brand new!

My experience working with Josh Haugh and the Bergstrom Body Shop team was amazing! Had some work done on my truck. Josh helped with the rental and kept me informed every step of the way throughout the entire process. Josh’s attention to detail and communication skills were outstanding. When I picked the vehicle up (which was sooner than expected), I actually had to look twice at my truck. It was so incredibly clean and shining, I honestly wasn’t sure if it was mine. The work the team performed was fantastic and I couldn’t imagine having a better customer experience. Thanks again to Josh and the entire team. I sincerely appreciate your commitment to incredible workmanship and customer service!

I’m really not sure where to begin. We are extremely impressed with Bergstrom Auto Body in Madison. We live about 45 min away and with them being newly opened- we were hesitant- but our adjuster had a good feeling about them so we went for it. I’m so happy that we did! When we picked up my car, it was with the other cars in the showroom and every single one of them more beautiful than the next! Our car was vacuumed and washed, and it felt & looked brand new! Thank you Bergstrom for exceeding our expectations. You’ve definitely earned customers for life, here!