Bergstrom Body Shop of Madison (Applegate Road)
Auto body shop in Waunakee, Wisconsin
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phillip vetterli is the best guy very helpful,professional and very kind person. always smiling & respectful .great body shop . any problem just called phil & he will take care of it. thanks phil you are the best.i appreciate you.
Reply from the business:
Aug 24, 2023Thank you Kevin!
I worked with Josh after being rear ended by a driver without insurance. The service this fella provided was top notch. With a family emergency occurring during the time my vehicle was at Bergstrom, Josh was willing to do whatever it took to get me on the road and became a main point of contact, above both the insurance agent and adjuster as well as the car rental agency. About a month out from the repairs and everything still looks great. Minor imperfections due to my insurance adjuster having an allergy to shelling out more money, but certainly not the fault of Bergstrom. Would recommend.
Reply from the business:
Jul 24, 2023Thank you Joshua!
Went in for get my car repaired. They booked my repair, stayed true to their estimated repair time and were very informative.
Reply from the business:
Jun 24, 2023Thank you Burton!
When I took my car in, I expected problems to be fixed. Instead I had new issues with my car upon pick- up that they refused to fix. They were very condescending towards me. I would not recommend bergstrom body shop or service center to anyone.
Reply from the business:
Jun 24, 2023Thanks for the feedback Emily. Sorry for the frustration. We'll be in touch.
Very quick repair, they even beat their own estimated repair time.
Reply from the business:
May 24, 2023Thanks Mark!
Very pleased with the customer service over the past 18 years.
Reply from the business:
May 24, 2023Thank you Janiece!
Friendly staff, body work finished 2 days after promise, some trim not attached properly.
Reply from the business:
May 24, 2023Hi Jonathan. Thanks for the feedback and your patience.
I was sent here by an insurance company. Great service, great prices! Excellent!
Reply from the business:
May 24, 2023Thank you Andrea!
Bergstrom Chevrolet body shop did a fantastic job repairing my vehicle after a tree fell on it .
Reply from the business:
May 24, 2023Thank you William!
Josh was awesome, nice guy and kept me informed throughout the entire process.
Reply from the business:
May 24, 2023Thank you Tim!