Maddison Automotive
Auto body shop in Wales, Wisconsin
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Well, I visited Madison Automotive for the first time since the truck needed some work. I must say it was a very delightful experience. I met Mark in the morning, dropped off my truck, and he even got me a ride to work. The nice thing was that when they found the issue, he told me what I needed to hear, not what I wanted to hear. All said and done, I was greeted with great customer service, which in today's market can be tough to find. If you are looking for a quality auto repair shop, don't just take my word for it. Stop on in and let Madison Automotive show you what they have to offer.
Reply from the business:
Mar 24, 2024Thank you for your 5-star rating! We're thrilled to hear that you had a delightful experience. We appreciate your kind words about our customer service and honesty in addressing your vehicle's needs. We look forward to serving you again in the future. Thank you for your support!
Great service, clean and efficient. Fast and easy
Reply from the business:
Dec 24, 2023Thanks for the great review! We're delighted you found our service efficient and hassle-free. We appreciate your support and hope to serve you again soon.
Reply from the business:
Dec 24, 2023Thank you for taking the time to leave us a five-star rating! We're thrilled that you had a positive experience with us.
Reply from the business:
Nov 24, 2023Thanks for coming in!
Honest and trustworthy!
Reply from the business:
Dec 24, 2023That's fantastic to hear! Thank you so much for acknowledging our commitment to honesty and trustworthiness. We strive to maintain these values in everything we do. Your feedback means a lot to us!
The person doing the emissions test was out standing in every way the counter guys not so much.
Phone prompt for emissions is great press #1 it will tell what to do. Customer service 5* Service 5* Bonus is you can pay for your registration there
Reply from the business:
Dec 24, 2023Thanks for the wonderful review! We're glad you found our emissions phone prompt helpful and our service top-notch. Your positive feedback about customer service and the option to pay for registration is much appreciated.
Mark Reish and the shop ( Robbed ) me of my money. I Sent my car in to get engine repaired , there was 2 codes that came up (P0221) and (P0121) because the Traction control and stabilizer ligth came on the dashboard and the car shut down. All the shop did was change the Battery.. and said the car is fixed all they did was clear the codes in the car so you can't see the Indicator lights on the dashboard. When i drove off the lot from Maddison Automotive, 10mins later my car shut down on the highway and the same traction control and stabilizer lights came back on the dashboard.. the car was never fixed and charged me $490 for that battery that they said they changed... they will lie and Deceive you just to get money.
Reply from the business:
Nov 24, 2023Mr. Charles Davis, I regret the concerns raised in your review. Our team dedicated significant effort to promptly address your situation on the interstate, prioritizing your safety as our foremost objective. We take pride in our commitment to transparent and equitable pricing, fostering close collaboration with clients to align repair costs with their budgetary parameters and secure their approval. We remain committed to delivering exceptional service.
Reply from the business:
Nov 24, 2023Thank you for your business Cory.
Great people, great service. Likely I will be back in the future!
Reply from the business:
Nov 24, 2023Thanks Max, We appreciate your business!