Midas

Auto body shop in Sun Prairie, Wisconsin

4
StarStarStarStarEmpty Star
19 Reviews and Ratings
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Linda Buchholz

May 18, 2024

StarStarStarStarStar

Randy has been nothing but kind and helpful to my husband and I regarding both of our vehicles. We are never over charged or have services recommended that aren't necessary - in fact, quite the opposite. Thank you!

Reply from the business:

May 18, 2024

Hi Linda. Thank you for your kind words! We're thrilled to hear about your positive experiences with Randy and our transparent service.

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Cindy Schmidt

Apr 24, 2024

StarStarStarStarStar

Reply from the business:

Apr 24, 2024

We were happy to help! Please let us know if we can do anything else in the future. Thank you for the great review!

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Jacob Starr

Mar 24, 2024

StarStarStarStarStar

Reply from the business:

Mar 24, 2024

Thank you for your positive review. We look forward to seeing you for your next service.

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Matt Elder

Mar 24, 2024

StarStarStarStarStar

All my experiences have been very positive. The owner is very honest and sets realistic expectations from the start and backs them up with always delivering to the agreement. I have brought multiple quotes from other auto repair centers and the owner will tell me if he can beat it, match it, or go with them instead. Even when my cars have craped out, the owner is more than happy to look at it the next day without a scheduled appointment. Thank you, Midas Team! *Additional review after February 10th, 2024 appt:* My sister-in-law arrived from Iowa on Feb 9th and needed her car looked at after pulling into our driveway in the evening. I left a VM with the Midas Team that night and received a reply in the early am asking me to bring it in. The Midas Team was able to set time aside from their busy day to review, diagnose, and fix the issue before noon. We couldn’t have be happier at the speed and quality of this and I wish I could give you more than a 5 star rating! Thank you again, Midas Team for the exceptional experience!

Reply from the business:

May 24, 2023

Matt, we appreciate this excellent review. Our goal is to provide 5 star level service to all our customers, and we hope you always get exactly that. Please let us know if there is anything else we can do in the future. Thank you!

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Sai

Feb 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Reply from the business:

Feb 24, 2024

We are sorry that you did not have a positive experience at our location. If you'd like to tell us more, please visit https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx

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Remy Thar

Feb 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

We went here to take my dad car to get it fix, from the start, the front desk, I am not sure if he was the owner, he was super rude to us. He had a problem with my dad, saying he doesn’t understand his “English” he was very rude about it. I was there to Tranlate for him and he was giving us attitude the whole time. He seem racist and very unprofessional to treat a customer like that. The car was left there for them to fix it for over a weeks, and when we went there to pick it up, we was told nothing was done and he told us he wasn’t going to fix it because of the “ difficult communication”. Updated: I went into another car shop. The other place was only charging me $472, and Midas was trying to charge me over $3k.

Reply from the business:

Feb 24, 2024

Thank you for taking a second to leave us this great rating, Remy! We were happy to help, and hope you get nothing but excellent service whenever you visit our store.

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Matt Ronk

Jan 24, 2024

StarStarStarStarStar

Very friendly and professional staff; they were honest and (unlike some mechanics I've gone to in the past) did not try to invent things to charge me for. I'll definitely be going back in the future!

Reply from the business:

Jan 24, 2024

Hello Matt, thank you for taking the time to leave a review for our tire shop. We appreciate your kind words and we are glad you had a positive experience with our team.

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Herbert Williams

Nov 24, 2023

StarStarStarStarStar

Reply from the business:

Nov 24, 2023

Thank you for your positive review. We look forward to seeing you for your next service.

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Louise Gilbert

Oct 24, 2023

StarStarStarStarStar

All my experiences have been very positive. The owner is very honest and sets realistic expectations from the start and backs them up with always delivering to the agreement.

Reply from the business:

Oct 24, 2023

Louise, we appreciate this excellent feedback about your visit to our store. Please let us know if there is anything else we can do in the future. Thank you!

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Frederick Layton

Jul 24, 2023

StarStarStarStarStar

The owner is very honest and sets realistic expectations from the start and backs them up with always delivering to the agreement.

Reply from the business:

Jul 24, 2023

Hello Frederick. Thank you for sharing your experience!