Midas

Auto body shop in Sun Prairie, Wisconsin

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19 Reviews and Ratings
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Cassy Barton

May 24, 2023

StarStarStarStarEmpty Star

Reply from the business:

May 24, 2023

Getting you back on the road is important to us. Thank you for your review!

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Joe Gonzalez

May 24, 2023

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Great service

Reply from the business:

May 24, 2023

So kind of you to share your experience, Joe, thank you!

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millie Mitchell

May 24, 2023

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Reply from the business:

May 24, 2023

So kind of you to share your experience, thank you!

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Martin Chang (Brutus4459)

May 24, 2023

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Disappointed to have to leave a poor review but that's what these things are for. As someone that used to work on my own vehicles and now with lack of time and getting old, it's a better ROI for me to find a good place of service. I had warped front brake rotors and even though I had over half of my brake pads left I decided to get them replaced. Deciding to shop price for a basic job, Midas came in a good chunk lower than the other locals. I brought the car in and I got a call later with the owner telling me they could not work on it unless they replaced everything. Rear calipers leaking, front pins were seized, maybe pinched lines, around a $2K repair. Well, the nice thing about getting a place of service is the warranties. The rear calipers I had done a year ago at Christian Brothers in town. I like the atmosphere there and the shuttle service. Pricier but for bigger jobs I trust them. SO..I brought the car back to Christian Brothers to check the rears they had replaced prior and they took apart checked and everything was working and bone dry. No leaks at all. I had them check and do the front brakes since they had them apart anyway. No pins were seized. Another lesson learned, usually stealerships in the past like Lexus would try to get me with $1K mystery leaks and mystery steering or front end work, now it's just unfortunate a long time small business/franchise would pull that but I guess "buyer beware." I've found that Christian Brothers, South Street, and Chaussee seem to be the decent ones in the area. They are always busy but it's worth the wait and sometimes a little more $$.

Reply from the business:

May 24, 2023

Martin, we are sorry to hear this feedback. We strive to provide excellent service and would be happy to discuss your concerns to see how we can help. Please contact our store at (608) 837-2111. Thank you.

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Diane Dushack

May 24, 2023

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Reply from the business:

May 24, 2023

Getting you back on the road is important to us. Thank you for your review!

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Mortimoose

May 24, 2023

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We asked them to check over our cooling system once. They did everything but that. The car ended up breaking down on the highway the next day when it leaked all of the coolant from a hose that had a hole.

Reply from the business:

May 24, 2023

Hi Marty, we are sorry that your service was poor. Please contact us at https://www.midas.com/aboutmidas/contactus/tabid/167/default.aspx and we will contact you

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Sheila Marshall

May 24, 2023

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Reply from the business:

May 24, 2023

Thank you for your positive review. We look forward to seeing you for your next service.

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Kelley

May 24, 2023

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Randy and Dave are gems. They've helped me immensely the last few weeks and have gone above and beyond. Thank you!

Reply from the business:

May 24, 2023

So kind of you to share your experience Kelley, thank you!

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Robert Stowell

May 24, 2023

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Very nice experience. Randy and David so nice to deal with

Reply from the business:

May 24, 2023

Thank you for your positive review, Robert. We look forward to seeing you for your next service.