Jiffy Lube

Auto body shop in Sun Prairie, Wisconsin

5
StarStarStarStarStar
40 Reviews and Ratings
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Jkobski

Feb 24, 2024

StarStarStarStarStar

Always a great experience. It blows my mind how night and day different jiffy lube is to a place like Metro Ford. Metro will drag this out, scam you, never call you back, blame you for all the problems in the world. Jiffy? Amazing. Kind. Friendly. Helpful. And reasonable prices. I'll definitely be coming back.

Reply from the business:

Feb 24, 2024

Thanks for leaving this wonderful review, Jkobski. We think your words speak volumes of what we're all about here at Jiffy Lube. Excellent customer service is a staple, and we're happy to hear our employees are doing such a good job of representing our company.

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Dylan Thorson

Feb 24, 2024

StarStarStarStarStar

Was quick and great service. Marcus had gotten yelled at by a rude customer who was being checked out before me and not only did he keep his cool and handle the situation, he continued to help me see what work my car needed and politely held the door for me. Excellent knowledge and great customer service, I will be going back again.

Reply from the business:

Feb 24, 2024

Thanks for leaving this wonderful review, Dylan. We think your words speak volumes of what we're all about here at Jiffy Lube. Excellent customer service is a staple, and we're happy to hear our employees are doing such a good job of representing our company.

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Pilar O'Heron

Feb 24, 2024

StarStarStarStarStar

These guys are sick nice! After 2 of my oil change appointments were canceled at another oil change place, I stopped by on a desperate whim. Fully expecting to be turned away cuz they closed in a half an hour- they took me in with ZERO attitude, and nothing but kindness! Lobby is nice too- but go for the hard work of the guys that showed up to work today, and still had smiles on their faces! Thank you, Marcus, Jaret, and Cory! 🤘🏼

Reply from the business:

Jan 24, 2024

Hi Pilar, thank you so much for your kind words! We're thrilled that our team was able to accommodate you despite the time constraints. We appreciate your recognition of their hard work and positive attitudes. We hope to see you again soon! 🤘🏼

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TIsh Tallungan

Jan 24, 2024

StarStarStarStarStar

Your customer service is excellent! Marcus had great customer service skills and I will definitely let my family and friends know how my service at your location was! Thanks again Marcue for all your help.

Reply from the business:

Jan 24, 2024

Hi Tish! Thank you so much for your kind words. We're thrilled to hear that Marcus provided excellent customer service. We appreciate you spreading the word to your family and friends. If there's anything else we can assist you with, please let us know. Thanks again!

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Kyiah Penn

Jan 24, 2024

StarStarStarStarStar

The manager Marcus was very kind and funny. Was very patient with us with any questions we had. Made our oil changing experience very good.

Reply from the business:

Jan 24, 2024

Thank you so much for taking the time to acknowledge Marcus with this excellent review! Your praise has been shared with them, and we look forward to future visits! Thanks, Kyiah!

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e s

Jan 24, 2024

StarStarStarStarStar

marcus is a great mechanic, helped me with my first oil change & answered all my questions! definitely recommend the sun prairie location & ask for marcus.

Reply from the business:

Jan 24, 2024

Hi! Thanks so much for taking the time to leave these kind words! Providing high-quality vehicle and customer service is our top priority, and we are so glad the team delivered. Your recommendation is greatly appreciated!

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Sara Lessner

Jan 24, 2024

StarStarStarStarStar

This was the 3rd place I had stopped for an oil change. The other places had a long line or didn’t have the Toyota oil filter. They staff was friendly, and service was quick. I was out in less than 20 min.

Reply from the business:

Jan 24, 2024

Fast and friendly is what we aim for, Sara! Thank you so much for stopping in and leaving this review for your recent visit! Your business is greatly appreciated.

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Tish Wilson

Jan 24, 2024

StarStarStarStarStar

I would like to thank Marcus at Jiffy Lube in Sun Prairie for all knowledge he gave us on our vehicle. He was very attentive to our needs and helped is with everything we needed. Big shout out to the company for hiring a person with great customer service skills because it shows he cares. Will definitely recommend my friends to come here because of him and the great service he gave us!!! He gets a 10 from us!!!

Reply from the business:

Jan 24, 2024

Hi Tish! Thank you so much for taking the time to share your positive experience with Marcus at Jiffy Lube in Sun Prairie. We're thrilled to hear that he provided excellent customer service and met all your needs. We truly appreciate your recommendation and look forward to serving your friends as well.

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Victoria

Jan 24, 2024

StarStarStarStarStar

I stopped cause I just happened to be in the area and needed an oil change. When I say they went above and beyond. The check in was quick and easy. It was so nice to interact with people who were so pleasant and upbeat. The wait was minimal and Marcus kept me informed each step of the way, explaining all the what's and why's. I will definitely be making this my new place for servicing my car.

Reply from the business:

Jan 24, 2024

Thanks for those stars, Victoria! Providing high-quality professional service is our top priority, and we are happy to see the team delivered such a great five-star experience. Thank you for taking the time to leave this review!

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Cindy Caroline

Jan 24, 2024

StarStarStarStarStar

After a bad experience a few years ago I always said I would never go to another Jiffy Lube again BUT in wisconsin winters beggars can’t be choosers so after a few years I came back - I AM SO HAPPY and pleased with the service that Marcus and the whole jiffy love team gave me, they were efficient and very friendly and made sure to reassure me that my car was in good hands. I DEFINITELY recommend this location on Spring Street in Sun prairie!!!

Reply from the business:

Jan 24, 2024

Hi Cindy! Thanks so much for taking the time to leave these kind words! Providing high-quality vehicle and customer service is our top priority, and we are so glad the team delivered. Your recommendation is greatly appreciated!