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Bergstrom Chevrolet of Madison

Auto body shop in Stoughton, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Precious Ohre

Feb 23, 2024

StarStarStarStarStar

Salesperson; Devin Schultek went above and beyond in helping me find the perfect car. His expertise and attention to detail ensured that I not only found the right vehicle but also had a smooth and enjoyable buying experience. Devin's guidance and patience were invaluable, and I highly recommend him to anyone in search of their ideal car. BERGSTROM CHEVROLET OF MADISON

Reply from the business:

Feb 23, 2024

Thank you Precious!

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Kyle Swanson

Feb 23, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Horrible dealership. Horrible experience. Would recommend going anywhere but here. Bait snd switch with website to bring us in only having higher priced options vs what we wanted to see. Salesman taking care and of multiple customers at once. Make promises about discounts and giving information that are not true costing us thousands of dollars. Sold us brand new car with scratches on it and after forgetting they were supposed to take care of it still did not resolve the problem. Do not attempt to make things better even when they admit it’s their mistake. Cheap dealership who claims to be all about the customer but only truly cares about its bottom line and will not do anything to negatively impact it.

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Lani Johnson

Feb 23, 2024

StarStarStarStarStar

I scheduled an appointment with shuttle transportation online and it was so easy! I got quotes before any work was done and they consulted my extended warranty as well. Communication was through text and phone call, fast, and everyone was so kind to work with! Thanks John W!

Reply from the business:

Feb 23, 2024

Thank you Lani!

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Jaime First

Feb 23, 2024

StarStarStarStarStar

The tech I was working with was very friendly, the work was done in less time than quoted, they gave me clear details about diagnostics of my vehicle (which I appreciate extra since I bought this car used and this is my first service since buying), my tech was transparent throughout the whole visit about what my vehicle needs done/when, and regarding cost. Scheduling my appointment online was also very user-friendly, including easily rescheduling my appointment.

Reply from the business:

Feb 23, 2024

Thank you Jaime!

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Tory Latham

Feb 23, 2024

StarStarStarStarStar

Big thank you to the sales consultant Jacob. He was patient and really informative. The sales manager Andy was also very polite and helpful. The made the car buying experience enjoyable and stress-free. Thank you guys once again!

Reply from the business:

Feb 23, 2024

Thank you Tory!

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Chris Flanagan

Feb 23, 2024

StarStarStarStarStar

I just purchased a used Jeep from Bergstrom Madison. I had the pleasure of working with Jerome. He was kind and easy to work with. I was very impressed with how fast he was able to help remedy a minor issue I had after I took delivery. My wife and I are already considering purchasing another vehicle through Jerome and Bergstrom. I hope to continue this personal and business relationship in the future.

Reply from the business:

Mar 23, 2024

Thank you Chris!

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Craig Worden

Feb 23, 2024

StarStarStarStarStar

I recently purchased a new 2024 car from Bergstrom Chevrolet, and I was very pleased by the overall experience. Everyone I met was helpful and friendly. Peter was a great sales advisor who was thorough in explaining my options, answering my questions, and not being overly pushy about anything (like I have experienced with other dealers in the past). I would definitely recommend Bergstrom Chevrolet to others looking to buy a vehicle.

Reply from the business:

Feb 23, 2024

Thank you Craig! Congrats on your new vehicle!

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Lynn Armitage

Jan 23, 2024

StarStarStarStarStar

Hey, ladies -- this one's for you! I am a single woman, slightly older than middle age. My two least favorite things to do are trying on lingerie and shopping for cars. We've all been there. You pull up at a dealership and suddenly MANY men are immediately drawn to you, whereas before, you were practically invisible. It's intimidating and feels predatory. And I LOATHE doing it! However, I was the unfortunate victim of a hit and run, my car totaled. I had no choice but to buy another car and take on new car payments (insert the f-word here). I am here to tell you that I had the most amazing experience working with Devin at Bergstrom Chevrolet. I went in with my walls completely up, ready for a hard sell and the pressure to buy high by commission-grabbing salesmen. NOT THE CASE AT ALL! Devin was anything but your typical car salesguy. First off, he is not paid commission. He earns a salary, which changes the game completely. It shifts the momentum from him trying to benefit from our interaction to him working hard to help me find the car that is right for me. And that is exactly what Devin did. He spent nearly half a day researching cars for me -- new and used. We pondered new vs. used vs. leasing. He crunched all the numbers, searched inventories at other dealerships and came up with the perfect solution for me. He actually found me a USED car that had ONLY 5K miles on it. A rare find! The car was in Appleton and he arranged to have it driven down to Madison so that I could take it for a test drive. I loved it and I bought it. Devin went the extra mile and drove my new car behind me to the east side of Madison so I could return my rental car. A salesguy on commission would not have been so patient and helpful to me -- especially if other potential clients had walked into the dealership during our transaction. Other commissioned salespeople would have tried to rush me through the sale so that they could move on to the next one. Devin is a rare GEM of a car "sales adviser," which is how he described himself. If you are in the market for a car, don't waste your time at any other dealership than Bergstrom on Applegate Road. I certainly did -- and that's two days of my life I will never get back. Go straight to Bergstrom Chevrolet and ask to see Devin. You will thank me later!

Reply from the business:

Feb 23, 2024

Thank you Lynn for your business and your kind words. Our team, including Devin, is here to help. Congrats on your new vehicle!

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Inga Fane

Jan 23, 2024

StarStarStarStarStar

Peter and Jai from Bergstrom was amazing! We came in late on a Saturday afternoon and we still walked out with the car of my husband’s dream. They gave a a very fair deal on our trade in and really worked with us to get a payment that fit within our budget. Thank you Bergstrom Team for everything!

Reply from the business:

Feb 23, 2024

Thank you Inga!

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Ruth

Jan 23, 2024

StarStarStarStarStar

I traveled up to WI from Georgia to visit family and our Chevy Volt broke down several times along the way. Upon making it to Madison, my husband called the local dealer and requested an appointment to check out the car. I was only in town for a long weekend and needed to find out if the car could make it back to GA or if I needed to fly home. Jesse got us in that day, Nick found the problem and worked out a solution to get me home again safely, until I could order the needed parts. Thanks to Bergstrom Chevrolet for going above and beyond! Great service!

Reply from the business:

Feb 23, 2024

Thank you Ruth! Safe travels!

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