Caliber Collision
Auto body shop in Somerset, Wisconsin
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Good work and fast
Reply from the business:
Aug 23, 2023Hi David B, we work hard to get you back on the road as quickly as we can. We know having an accident is stressful and inconvenient, so we strive to make the repair process as easy to navigate as possible.
EXCEPTIONAL world-class customer service. Timely repair - high quality. Like new. Very highly recommend. Lifetime warranty ain't bad either. Hope I'll never need body work again, but if I do, I'll only consider Caliber Collision!
Reply from the business:
Aug 23, 2023We are so grateful to have had the opportunity to work with you, Mi Hwa Kim! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
Reply from the business:
Jul 23, 2023Hi Anthony Keller. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
Fantastic customer support by Brent at the Stillwater location!
Reply from the business:
Jul 23, 2023We are glad you noticed, Mark Riebe! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Great service and communication
Reply from the business:
Jul 23, 2023Chase, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day!
Beat collision center ever. I have had my car done fixed there 3 separate times and they brought back good as new! Highly recommend them! The staff is friendly and helpful!
Reply from the business:
Jul 23, 2023Hi Majd, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!
Reply from the business:
Jun 23, 2023Hi Edward Trifiletti. We are happy to hear about your recent experience of being restored to the rhythm of your life at this location. Thank you for your feedback!
Reply from the business:
Jun 23, 2023Hi Patrick Poshek. We’re glad to hear that we could restore you to the rhythm of your life! Thank you for reaching out.
I had my 2021 KIA Seranto repaired. The staff was very friendly and professional. Highly recommended.
Reply from the business:
Jun 23, 2023Hi Jon, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!
Can I say 5 + ??? Outstanding! To begin with, I haven't worked with an auto repair shop in several years and didn't really know where to go. But, Caliber Collision was on the preferred vendor list of the insurance company that would handle the repairs so I went with them. From the first interaction I was impressed with the professionalism and attention to detail that Brent the Adjuster displayed. Fast forward, CC handled all the details including arranging a rental car, timely updates during the repair process and a quick check out procedure to get me back on the road in my own vehicle. Based on only this experience I absolutely would have given a 5 star review. Here is the ABOVE & BEYOND 5+ Fast forward post pickup, next morning, I had an issue with the battery in my car for whatever reason it was completely drained. With very few options and stranded at the gas station, I bye chance reached out to Caliber and they came to my rescue. Brent came quickly, jump starting my car and got me back to the shop where they were able to replace the battery super quickly for me and get me back on the road. I just want to say how extraordinary this service was and how appreciative I am for their quick response and help. I travel a lot and deal with loads of different businesses and never have I felt so valued as a customer. I would 100% recommend Caliber Collision!
Reply from the business:
Jun 23, 2023Hi Leah Nelson, we strive to exceed customer expectations and we’re happy to hear we could exceed yours. Thank you for the feedback.