Sheboygan Auto Helpers

Auto body shop in Sheboygan Falls, Wisconsin

5
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40 Reviews and Ratings
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Jessica Beringer

Nov 24, 2023

StarStarStarStarStar

I appreciate that they take pictures, take time to answer all questions and are kind! Also super fast to get my car in for issues, great work, great place!

Reply from the business:

Nov 24, 2023

Thanks Jessica! Hope you Pontiac G5 is riding like a new car after getting those tires installed. We really appriciate your trust in us!

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h h

Nov 24, 2023

StarStarEmpty StarEmpty StarEmpty Star

although the oil change was affordable, i have concerns about having a oil and filter change in my Camry that my reciept did not have a part number for the filter or drain plug gasket which is required each change, when I confronted about parts and part numbers , the store attendant got defensive that i would even ask such a question,,look I like to know what your taking and putting back in to my car !

Reply from the business:

Nov 24, 2023

Hello Horace, First, thank you for the honest review. If every review was a perfect 5, then we would never learn from our current processes and how to make them better! I apologize if our response while you were here seemed defensive; that was never our intention. We strive to address all customer inquiries with utmost professionalism and a willingness to provide the necessary information to foster trust and confidence in our services. I completely understand your perspective and the need for reassurance regarding the specific parts utilized in your Camry during the oil and filter change. It's our commitment to ensure that every aspect of our service meets the highest standards and provides clarity to our customers about the products used in their vehicles. However, a part number on an invoice doesn’t prove anything. I did offer to show you the new filter and gasket by pulling you Camry back in and picking it up… If there's anything else we can do to regain your trust and rectify this situation, please don't hesitate to reach out to me directly. Your satisfaction is our priority, and we are committed to making this right for you!

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Marc Morin Jr.

Nov 24, 2023

StarStarStarStarStar

Fixed the car problem fast and they were very informative. Would be happy to visit again… but I hope it will be in a long while as I don’t want to have issues with my car again. ;)

Reply from the business:

Nov 24, 2023

Glad to HELP Marc! I fully understand and also hope we just see you at your next oil change for your Toyota Yaris. But we are here if you need us!

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Cody Gornall

Nov 24, 2023

StarStarStarStarStar

I've brought my vehicles here for years and they do a great job! They help you with transportation if you need it and is respectful! This is my go to Mechanic and I'd recommend going here from now on. Mark and his team does a great job!

Reply from the business:

Nov 24, 2023

It has been so great being able to make sure you and your vehicles have been well taken care of over the years. We really appreciate your loyalty and look forward to helping you out in the future. Thank you Cody!

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Amaya Goñi

Nov 24, 2023

StarStarStarStarStar

Hello: My name is Amaya Cambero and my husband Ruben we are clients for this company for almost 4 years. We made every year our car anual check with them. They are always really fast and perfect but today they have some technical problems in one of theirs lines, and they told me my car is going to be ready more than hour later as normal. Mr. Randy Swihart operations Manager really fast give me a extra car to pick up my son at time at the school end then when my car was ready he personally drive my car to my house and picked up the car he gives me. I want to say thank you very much for the service, to permit I can pick up my son at the school on time and thanks to Mr. Randy you’re a very plus plus and plus in your company. 5 stars no 10 stars for this service today. Than you.

Reply from the business:

Nov 24, 2023

Thanks for the great review! We can't do this with out you!

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Lysa Gallardo Grant

Oct 24, 2023

StarStarStarStarStar

So happy they were able to diagnose my old car and get her running smooth again. Mark is very thorough and communicates well.

Reply from the business:

Oct 24, 2023

It was our pleasure making sure your old car got fixed and running well again. We will be sure to share this with mark, thanks!

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Jason Paulson

Oct 24, 2023

StarStarStarStarStar

Happy about the fast service and price quote they gave me for my brakes. They got the job done the same day. Nice service

Reply from the business:

Oct 24, 2023

So glad that we could help you out quickly and at a decent price. We really appreciate the amazing 5 star review, thank you Jason!

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Nicole Wright

Oct 24, 2023

StarStarStarStarStar

Mark and staff are pleasant, courteous, and understanding! They are a reliable and trustworthy care care center and I appreciate their excellent advice, and vehicle services. Even as a frustrated customer, with an attitude, they remained calm and friendly, offering me solutions.

Reply from the business:

Oct 24, 2023

We understand that auto repairs are not fun to deal with and we are glad we could be here for you Nicole. Thank you for taking the time to share your feedback with us.

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Don Martens

Jun 24, 2023

StarStarStarStarStar

I was recently quoted by a national chain tire/auto repair center that my car needed ball joints and sway bars replaced. I sought out and received a phone quote from Auto Helpers for the same work at a substantial savings. When I brought my car in to Auto Helpers for the repair...upon inspection by Auto Helpers, I was told the replacement repair was not necessary. They did some additional inspection on my car and gave me a report of recommendations; minor things that should be addressed over the next few months. They did not charge me for the review/inspection of my car. This demonstrates to me that they are honest and can be trusted. I will take my car to Auto Helpers in the future.

Reply from the business:

Jun 24, 2023

Don, thank you for trusting the Sheboygan Auto Helpers team with your inspection. Our customer's experiences mean everything to us. Being an honest, trustworthy shop is one of our goals, and are happy to hear this was reflected during your visit. We look forward to working with you again. Drive safely!

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Sabrina Roll

May 24, 2023

StarStarStarStarStar

Very helpful and personable employees. I brought my vehicle in for an oil change and appreciate that Mark informed me about what else they found, told me how they could fix it, and gave me a price BEFORE they did anything. He was also realistic about what needed to be done now and what could wait for next time if I wanted. He walked me through everything again at the end and informed me that there was a deal on oil changes and they gave me the discount. It was nice to just get it even though I didn't ask for it or bring it up. 10/10 would absolutely recommend.

Reply from the business:

May 24, 2023

Sabrina, we are so glad to have been able to help you out! We will never do any repairs without making sure with the customer first and foremost. Thank you for leaving us this review, and come back anytime you need our services!