Depot Auto Service & Towing
Auto body shop in Sheboygan Falls, Wisconsin
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Very friendly and helpful. Mike was very professional
Prompt, professional, and friendly. Can't ask for much more!
Reply from the business:
Apr 24, 2024Thank you so much. We appreciate you taking the time to submit a review and as a customer.
Had them tow my 1999 Jeep Grand cherokee once. Magically, my brake booster was leaking after picking it up from having the exhaust welded back on. Now the brake pedal hissing loudly, and they just claim it was like that when they got it. Watch out, they don't like being accountable for damage they cause and will blame you or say, "It came in like that. " :) Especially the guy who fixed my crankshaft position sensor one weekend on my saab and they said it was "taking longer than expected" because of a "hose they were trying to fix" then my brake booster on that car didn't work anymore after I got it back and they again "claimed it came in like that" what a joke. These people are crooked and shady and won't take ownership of their mistakes. Keep your exotic cars away from them! Take your car to a more honest mechanic please like Oscar's or something. Save yourself the headache, please.
Broke down in November towed me in did quick fix and very helpful comfortable waiting area.
Reply from the business:
Apr 24, 2024Thank you for taking time to submit a review. We appreciate your business!
I had to pull off the road after a loud strange noise in my car. Called and Mike said he could come out pretty quickly as we were out of town. It ended up being a minor problem and we called him back last minute before he arrived to cancel. He didn't charge us for the inconvenience and even called back an hour later to check up on us one more time. So much appreciated . Highly recommend!
Reply from the business:
Apr 24, 2024Thank you for taking time to post a review. We appreciate it and glad it worked out for you!
Excellent customer service. They were so knowledgeable and helpful. I'll be back again.
Reply from the business:
Apr 24, 2024Thank you. We appreciate you as our customer!
Terrible timing and very unprofessional!
Reply from the business:
Jan 24, 2024We have no record of providing any service to you. Please check another towing company.
ABSOLUTE WORST towing service ever. Bottom of the barrel material. Never again will I use this company!
Reply from the business:
Jan 24, 2024We have no record of providing any service to you. Please check another towing company.
Very unfriendly dispatcher. Called to look into getting serviced by them and got belittled and talked to like an idiot.
Reply from the business:
Apr 24, 2024I am sorry you feel you had a bad experience. Please feel free to call us to discuss. Thank you.
Terrible service. Waited hours for the tow just for the driver to not show up when I called back the dispatcher was rude and not helpful at all.
Reply from the business:
Jan 24, 2024We have no record of providing any service to you. Please check another towing company.