Jackelen Auto Body & Frame & Mechanical
Auto body shop in River Falls, Wisconsin
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I give them a fantastic rating for the repairs. However I have never been treated worse in my life. Rich is condescending and beyond rude. This is the 3rd time I have gone there but will think twice next time I need body work.
Nice people to work with
Great experience getting collision damage repaired. Jason (or was it Justin?) at the front desk was especially awesome to work with. Genuinely cared about us and went out of his way to help us. Other perks are they had soonest availability of all places I check with in Hudson/RF and they worked directly with my insurance. Note that they are a Progressive preferred company, which I don't insure with, and they were still easy to work with.
Took my son down to ask about some pricing on his car, and immediately seen someone i assuming was the owner and he shortly ask why we were there for and replied to ask about a paint job for the car and then he replied with, you dont have enough money! and as i looked at my son that has worked so hard at school and work to save over 20000.00 and wanted a good job, crushed and confused i found a better place that accepts his money. Just couldn't believe the reply we received after teaching my son how important it is to keep doing business and spending money locally!
Wouldn't even provide a preliminary estimate without first paying $65; the only shop in this or the surrounding counties, that I've encountered, to have a pay wall for an estimate.
Efficient and helpful. Rich tended to be rude and slightly condescending. But Justin was extremely kind, explained things well.
