Firestone Complete Auto Care
Auto body shop in Pewaukee, Wisconsin
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Reply from the business:
May 24, 2023Thank you, Claudio, for leaving us the 5-star review, it is truly appreciated! Thank you for choosing Firestone! ^Shonya
Under new management, the manager Claudio was very friendly, got me in and out with professionalism. I would recommend this place for all your auto needs. Nick
Reply from the business:
May 24, 2023Thank you for choosing Firestone Nick! We appreciate your 5-star review and we look forward to working with you again. ^Mariah
Came in late with a tire that I knew couldn’t be fixed on a vehicle that was needed the next day. They got the work done for me quickly at a very honest price. Highly recommended.
Claudio and Chris were very helpful. Excellent service!
GREAT experience, I came to Pewaukee to attend a water park with my residence. I got a flat tire, and even though they were extremely booked, they made sure they accommodated me and got me in and out. They were very friendly and even talk to one of my residence about the company and the services they offer due to her being very interested in wanting to be a mechanic. I would definitely recommend this location to anyone by far one of the best firestones I have visited.
Reply from the business:
May 24, 2023Hello Taneshia, We're delighted to hear that you had a great visit to our store when you came in for your tire repair. Thank you for choosing Firestone Complete Auto Care. ^Cali
Wonderful place
Reply from the business:
May 24, 2023Hello Lemuel, we appreciate you taking the time out to leave a nice review! We value your business as a customer and are glad we were able to provide excellent service to you. Thank you for being a valued Firestone customer! ^Madison
Terrible experience. Was turned away and refused service without even looking at my car even after having an appointment. I was belittled in front of other customers waiting in the lobby and felt horrible after. Called a dealer who I’ve gone to in the past and another auto shop who both said there was no reason to turn me away. I would have been fine with being turned away if I wasn’t treated so poorly or spoken down to. Will never be returning.
Reply from the business:
May 24, 2023Hi Sam, your satisfaction is important to us and we'd like to investigate any service concerns that you may have. Please feel free to email us at socialcare@bfrc.com with full details, the store, and your contact information. We appreciate your business and thank you for choosing Firestone. ^Bryan
I was stranded from uo by Minneapolis. The team bent over backwards to help and I am very grateful for them We need more people like this staff in the industry. The world would be a lot better place. I would take my vehicle here anytime!
Very professional and also the people they were wonderful. They always take care of me a matter what it is very knowledgeable. Claudio did a great job helping me.
Reply from the business:
May 24, 2023Hello Brandon, we appreciate you taking the time out to leave a nice review! We value your business as a customer and are glad we were able to provide excellent service to you. Thank you for being a valued Firestone customer! ^Madison
I was referred to by a work colleague and she said they’ve being working on her car for sometime now, with all her issue from Nissan dealer. to which they went above and beyond. I went and truly experience the same treat with so much care knowledge of around and about your vehicle. Truly hands down to Claudio and his team for a perfection of professionalism to his customers and his community. From someone who’s an out of towner THANK YOU 🙏🏽
Reply from the business:
May 24, 2023Hello Barrington, and thank you for sharing your 5-star review! We are happy to know that Claudio and the rest of our team took good care of you and your vehicle! Thanks for choosing Firestone, and have a blessed rest of your day! ^Nicholas