Wisconsin Muffler Tire & Auto Cente

Auto body shop in New Berlin, Wisconsin

4
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40 Reviews and Ratings
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Jason Schneider

Jan 24, 2024

StarStarStarStarStar

I took my car there for emissions, and the guys were very busy with actual repairs. They were very polite and took care of the line of tests waiting. About two years ago they also completed muffler repair, and it has been perfect since. Highly recommend this shop.

Reply from the business:

Jan 24, 2024

Thank you for your 5-star review, Jason! We are happy to hear that we could help get you in for an admissions test and that the repairs that we have taken care of in the past are still running well today! We are always happy to help whenever your vehicle needs anything in the future!

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ak k

Dec 24, 2023

StarStarStarStarStar

Had a nice experience 👍

Reply from the business:

Dec 24, 2023

Thank you for your 5-star review! We always want to provide our customers with nothing less than an amazing experience whenever they bring their vehicles to us! We're happy to hear we could do that for you and look forward to doing it again whenever your vehicle needs anything in the future!

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Robert Hinkfuss

Dec 24, 2023

StarStarStarStarEmpty Star

Always good

Reply from the business:

Dec 24, 2023

Thank you Robert for your positive review! We are happy to hear that we can always provide you with good services whenever you bring your vehicle in! We are always happy to help and look forward to seeing you again!

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Audrey

Dec 24, 2023

StarStarStarStarStar

Awesome! I thought I needed exhaust work but Wade quickly Diagnosed it as wheel bearing needed replacement. They did the job right away and the car runs like brand new!

Reply from the business:

Dec 24, 2023

Audrey, thank you for putting your trust in the Wisconsin Muffler Tire & Auto Repair team! We are always happy to provide five-star auto repair services and we look forward to working with you again in the future!

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micheil golla

Dec 24, 2023

StarStarStarStarStar

Reply from the business:

Dec 24, 2023

Thank you Micheil for your 5-star review! We are always happy to help whenever your vehicle needs anything taken care of!

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Daniel Timler

Dec 24, 2023

StarStarEmpty StarEmpty StarEmpty Star

Looking to get an emissions inspection. Took 10 minutes to get someone to notice me in the waiting room only to have them tell me it’s going to be a while, while gesturing to the two individuals in the room. Immediately left the room without a chance for me to ask additional questions. I would provide names but didn’t even meet the person who talked to me. I’m local to muskego and like to support local businesses, safe to say I won’t be supporting this one. I save ☝️ ⭐️ for swift kicks in the nuts.

Reply from the business:

Dec 24, 2023

We are sorry to hear about your recent experience at our business Daniel. We never want anyone to feel like we are ignoring them or that we cannot help them. If you could give us a call at (414) 427-4900 we would be more than happy to address anything you were upset about.

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Anne Siegman

Nov 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Negligent, negligent, negligent! Went in to get an estimate on my exhaust. There was a hole in the flex pipe under the front of the car. Was told that is would cost around $1400 dollars to fix because they would have to replace the catalytic converter to do the repair. Plus, they said that the motor mount was loose and that would be another $500 to fix. It took me about 4 weeks to save up the money. When I returned to get the repair done and handed them the estimate, they told me that is was only for part of the repair, the catalyic converter, NOT the flex pipe, which would be another $350. When Iquest ioned why, when I asked for a quote to repair the exhaust, they only quoted for one part (and NOT the part that actually had the hole mind you) they said that they would take care of it and honor their original estimate. However, when I told them I was going to wait on the motor mount repair they said if I didn't repair that also, they wouldn't warranty the exhaust repair. I said fine, $1400 was all I could afford at that time. Within 2 days of picking up the "repaired" vehichle, it was pouring exhaust into the car itself and making almost as much noise as when I brought it in. Took it to another shop and they showed me what had been done. Two gaskets were blown out that they never mentioned to me and instead for replacing them they just used muffler putty to seal them, Where they attached the new pipe to the old they only half soldered it and then shoved putty in the rest, and they never fully bolted and soldered it to the manifold, which left the air intake pulling the exhaust into the car. No to mention, there was ABSOLUTELY NO MOVEMENT IN THE MOTOR MOUNT! I had to spend another $600 dollars to have the other shop take everything apart and put it back together correctly. I highly recommend you find another place to take your vehichle. Not only shoddy work, but very dangerous AND dishonest..

Reply from the business:

Nov 24, 2023

We are sorry Anne to hear about your negative experience at our business recently. We always want to do our best to help make sure our customer's vehicles are ready for anything the road might throw at them. If there is anything that you would like to discuss with us about your experience please give us a call at (414) 427-4900 and we would be more than happy to discuss anything about your experience.

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KingLoui007

Oct 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Terrible customer service

Reply from the business:

Oct 24, 2023

We are sorry to hear about your negative experience at our shop. We always want to be able to help our customers and do whatever we can to help make their experience as positive as possible. We would be more than happy to discuss anything you were upset about if you could give us a call at (414) 427-4900.

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hausertv

Oct 24, 2023

StarStarStarStarStar

Down home and very helpful

Reply from the business:

Oct 24, 2023

Thank you for your 5-star review! We are happy to hear we could help with everything your vehicle needs and look forward to helping again whenever it needs anything taken care of!

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Tristan

Oct 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Spent $120 getting a stock muffler welded on my car to replace an aftermarket one that was previously installed. They used an exhaust clamp instead of welding it as they had stated they were going to, and on top of that an hour after picking the car back up the exhaust started to rattle like crazy. Would have gone back and requested a refund but was selling the car that night and didn't have time to go back. If the owner is reading this and is curious I did take video proof of the rattle before selling the car. Overall really disappointed. Poor craftsmanship and prices that are higher than other local shops. $15 environmental fee is tacked on to every service to pay for "disposing of rags" although no rags were used to put on an exhaust clam. I'd look for another shop. I've had good experience at big boyz muffler in Milwaukee but they are a smaller shop and its on an appointment basis as they only have room for 1 to 2 cars in their shop. Good luck with your car troubles folks