
Tires Plus
Auto body shop in Nashotah, Wisconsin
0
0 Reviews
They changed my tires same day! They are fast, efficient, and have good service! I appreciate them fixing my tires last minute for holiday travels!
My son was home on leave from the Air Force. He got to stay an extra week if he helped with recruiting which meant he would be driving alot. We discovered that while he was away his tires had dry rotted severely and were unsafe to drive with. Ray in Delafield went out of his way to find something quickly and within his budget.
Extremely happy not only with the quality of the work done, but the customer service throughout the whole process. Would like to give special recognition to Ray Wilborn, sales teammate. Goes out of his way to make sure everything is handled properly and treats every customer like they’re family no matter how busy it gets.
Extremely thankful for Seth, I was on a road trip with some friends when we noticed we were losing some air from one of our tires. Brought it in and Seth checked it out and saw it was a bent wheel. Seth took the time to try and seal the wheel just to buy us time to get us to the discount tire to buy a new wheel and didn’t charge us for the labor. Once we bought the wheel everyone around said they didn’t have the time to install it and we went back to Seth who said he was willing to take the time and help us out even though they were busy. He had us in and out of there in less than 45 minutes. He was an extremely thoughtful person and we were so thankful he was able to help us get back home safe. Incredible place with great service.
I stopped in because my tire light was on and Ray Wilborn was so kind to me. He filled each tire to the right pressure (in the cold) and made sure I was safe. They were all very low. I offered to come back with cash to tip him but he said no need. He was a pleasure to deal with. I hope his boss, Seth, gets to read this review. Great customer service is sometimes very hard to find these days!
Clown show, made an appointment for 8 promised done by noon. Hasn’t been touched by 3pm. What is the purpose of making an appointment if it isn’t honored. Understand that are short staffed however hey have been saying that for years. Last visit here.
Reply from the business:
Nov 24, 2023Hello Jason, we're sorry to hear that this was your experience with your appointment at our location. We'd like to help make sure your concerns are addressed as we understand your time is important. Please feel free to email us at socialcare@bfrc.com with your contact information, invoice number, and full details of your visit. Thank you for choosing Tires Plus, and we will await your email. ^Nicholas
Staff are helpful and explain things simply
Reply from the business:
Nov 24, 2023Thanks for the great review, Kevin. It was a pleasure serving you as a customer. Thank you for choosing Tires Plus. ^Cali
Our Car Battery died in the Home Depot Parking. We were waiting for an insurance tow for an hour when we realized that Tires Plus was right next door! Seth drove us back to the car and charged up our battery. Seth was kind, smart, super helpful, and saved us at least an hour of waiting for a tow truck. 5 Stars! Hero!
Service at the front desk was fanatic! Didn't have trailer tires so they couldn't help me. They could have ordered them, but none in stock.