Tires Plus
Auto body shop in Nashotah, Wisconsin
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Want to recognize Ray W for just superior customer service. I had a cold call, weekend request and Ray, as he's done previously, came through again. Very busy place, and Ray is more than pleasant and accommodating every visit. Kudos to the tech's behind the glass also. Well done Ray and team.
Reply from the business:
May 24, 2022Hi Dimitris! Thank you so much for leaving us a 5-star rating! We value your business and thank you for choosing Tires Plus. ^Lisa
I came in on the Friday morning before Christmas to have my rear brakes fixed since I was hearing a thumping noise in the right rear wheel. I didn't have a lot of money at this time for an expensive repair. So, I stressed that I only wanted my rear brakes fixed because I needed my car for travel at the holiday. To be sure, they checked out all the wheels. They informed me that the rear brake pads and calipers were so worn that they no longer performed what they were designed for. So, I had them replace the rear rotors, break pads, and calipers. The initial cost was over $1350. But they discounted all services and charged me only for parts and labor. So, the total came to $1058 which I liked better. They offered that, with their store credit, I could pay off the balance over six months. I took them up on that since it would free up the money I had so I could enjoy the holidays as I had hoped. Thanks, guys! It's a pleasure not to hear that thumping anymore.
Everyone I encountered was professional, helpful and kind. It was nice going to a place to find great customer service and seeing they treated everyone the same as I waited for my car.
Communication was great, service was great. Ray is the man!
Good people. But, two words Sticker Shock! Oil change and rotation was cheaper at the dealer and the dealer has snacks.
Good costumer service. Reasonable price.