Velasquez Complete Auto Care
Auto body shop in Milwaukee, Wisconsin
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I was taken care of right away by the nice, professional receptionist. The gentleman who was in the reception area was nice as well, he lead me to my car where the mechanic showed me and explained everything to me in detail and was nice enough to accept the facetime to explain it to my husband who was at work!. I thought that was aweso.e and they said it would be an hour or so, but I got my truck back in less, it was like 30-40 minutes. Being that i had Chemotherapy that day and felt so sick, they parked my truck close to the front door, I appreciate that so much. I know they could tell i wasn't feeling well. While I was waiting in the waiting room I could hear/listening and seen how nice and efficient they were to Everyone. Thank you Velasquez Complete Auto Care. Sincerely, Magdalena Hernandez
Reply from the business:
Jan 24, 2024We really appreciate to taking the time to leave us a review! These stories is what keeps us eager to service our communities. We are so happy you had a great experience! Let us know if there is anything else we can assist you with!
All of the staff were very professional. Starting with front desk to the mechanic and the manager. They showed what was recommended and very proficient in their work
Reply from the business:
Dec 24, 2023Thank you! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team receives your feedback – they’ll be thrilled to hear your kind words!
Don't trust there workers
Reply from the business:
Dec 24, 2023Hello! We're genuinely sorry to hear about your disappointment with your recent visit. We value all feedback and would appreciate it if you could provide us with more information regarding the reasons behind your rating. We are committed to delivering high-quality service, and understanding your specific concerns will help us address them effectively. Please feel free to contact our team at customer.care@mrgroupx.com. We genuinely care about your experience and want to ensure your satisfaction. Thank you for taking the time to share your feedback with us.
Very fast work, superb customer service
Reply from the business:
Dec 24, 2023Thank you for the great review! We value your feedback and can’t wait to serve you again.
Reply from the business:
Dec 24, 2023Thank you for the great review! We value your feedback and can’t wait to serve you again.
Awesome people thanks for y’all you guys do :)
Reply from the business:
Dec 24, 2023Thank you for the great review! We value your feedback and can’t wait to serve you again.
Diana and miguel are Very nice people and they are very kind and definitely help you with your needs and do very good job, most definitely will work with you, I highly recommend it🙂
Reply from the business:
Dec 24, 2023Thank you! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team receives your feedback – they’ll be thrilled to hear your kind words!
Reply from the business:
Dec 24, 2023Thank you for the great review! We value your feedback and can’t wait to serve you again.
Muy buena atención
Reply from the business:
Dec 24, 2023Thank you for the great review! We value your feedback and can’t wait to serve you again.
Wonderful experience! The crew was very kind and helpful and made sure I was safe for my roadtrip, I will be returning here in the future!
Reply from the business:
Dec 24, 2023Thank you so much for your positive review! We take pride in providing our customers with excellent service and we are thrilled to know that we made your experience memorable! We hope to service you again soon!