Velasquez Complete Auto Care
Auto body shop in Milwaukee, Wisconsin
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They do a wonderful job at a reasonable price. I been going to them for years. I recommend them.
Very professional- they explain the process clearly and I was satisfied with the service.
Does not offer emissions tests
My engine splash shield flap became loose, and I had to head out of town on Saturday afternoon 2/17. I had no idea how serious of a problem it could be, so I was going to go to Firestone until I saw this place on the way and figured I'd go to a local place. Not only were they open at 2pm on a Saturday, but they got me in so quick and could not have been nicer. It was maybe 10-15 minutes there. Luis and Miguel were incredible and I am so grateful. They tightened it up and didn't overcharge me for anything. It is about 20 minutes from where I live, but for as long as I'm in Milwaukee, I will not go anywhere else! thank you guys.
Great guys, service and prices!!!
Reply from the business:
Jan 24, 2024We appreciate you taking the time to leave us a review! Please feel free to reach out to us if there are any other services needed!
Bad business need improvement
Reply from the business:
Jan 24, 2024Hello Stephanie, we appreciate your feedback on your experience at one of our locations. We apologize for the not up to par service you recieved. If you have any additional feedback we’d love to hear it you may contact us at customercare@mrgroupx.com Thank you !
They were fast and allowed us to provide the part which made it more affordable.
Cashier was extremely polite and nice! Needed pretty much my whole brake system replaced and they did it in 3 hours while I waited and at a pretty great price as well! Also had great music playing in the back and they actually show you what the problem is with your car and explaining everything to you. Definitely will be using this as my go to shop in the future!!
Reply from the business:
May 24, 2023Dear Isaac, We’re so happy to hear you had a great experience at our palatine location. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
I had a Wonderful experience and the manager was very fair with the price for the repair. He also showed me the damaged parts prior to the work being completed. E. Jones