I've delt with them several times before, but this experience was one of the worst ever. I am not satisfied with the work that was done. And I still have issues that have not been resolved.

Summer tires swapped in for the winter tires. Great service as always. They were quick. No complaints.

So far I feel the service was good very good I have no complaints yet hopefully all will go well in future.

I always appreciate the service and care receive at the Hampton location. The staff was kind and professional. Gracias por todo! 🤗

Been dealing with them for 20 yrs, always satisfied with there work/ service.

Julio is a fantastic mechanic and wonderful person! We are in the neighborhood and plan to use our Avelon for exclusively Valasquez.

Outstanding. My 2nd experience with Velasquez. Very thorough, solid quotes & above all great work along with great customer service. I was highly recommended by a friend who had work done there. Every description was accurate. Great place

My son took his car in on Saturday after he scheduled his appointment the receptionist was nice and told him they meant to call him because they were over booked. She took the car anyway and said they would give him a call when they access the problem. We go back Saturday evening just to check the receptionist was on lunch so we talk to the manager he quoted us 2,000 saying struts and wheel bearing. The car was brought in for alternator and battery. Luckily the receptionist came in and said he got his cars mixed up and he was looking at a totally different make of a car. They accessed the car but couldn’t find the information so they said we would have to wait until Monday. We are ok with this because the appointment person said it would be free to access the car. They call Tuesday and said it was the alternator and it would cost 900$. Which is double the normal price. We declined and when my son went to pick up the car they charged 150 for looking at the car and storage fees. This is the last time we will use them.

Thank you for getting my vehicle correctly fixed and assessed for me and in a timely fashion I truly appreciate it

I've been a loyal customer at Velasquez Auto Care for 3 to 4 years now, and I've consistently received exceptional service. They have a knack for identifying and resolving issues correctly on the first try. However, the reason I've given them a four-star rating is due to occasional delays in opening up their store, which has happened more than once. Additionally, I've noticed that their bathroom facilities are sometimes not fully stocked, specifically missing paper towels. While these factors might not be a concern for everyone, for those who prioritize efficient car repairs, Velasquez Auto Care remains a top choice. One thing to note is that their prices can be on the higher side, but the quality of their work consistently meets my expectations.