
Tom's Auto Maintenance 2
Auto body shop in Milwaukee, Wisconsin
0
0 Reviews
I came here this morning for my vehicle emissions. The gentleman at the counter was very friendly and funny.🤣 The young lady who performed the emissions inspection was also very nice, friendly and helpful. Thank you for your great service!👍
Reply from the business:
Mar 24, 2024Hello Cheryl, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that your experience with our vehicle emissions service this morning was such a positive one. It's great to know that our team, from the gentleman at the counter to the young lady who performed the inspection, made you feel welcome and provided the friendly, helpful service we pride ourselves on. Your satisfaction and laughter are why we do what we do, and getting feedback like yours makes it all worthwhile. Thank you for recognizing our great service, and please know that we're here whenever you need us again. We look forward to seeing you in the future! Warm regards, The Team at Tom's Auto Maintenance
Super quick literally less than 3 min there and can actually follow through with what they tell you
Reply from the business:
Mar 24, 2024Hello Angelo, Thank you for your amazing 5-star review! We're thrilled to hear about your super quick experience, especially that it took less than 3 minutes for your service. Our team at Tom's Auto Maintenance is committed to efficiency and transparency, ensuring we not only meet but exceed the expectations set with our customers. It's fantastic to know that we could follow through with our commitments to you effectively. Your feedback is greatly appreciated, and it helps us continue to refine our services. We look forward to providing you with the same level of service and reliability in the future. Thank you for choosing us, and we hope to see you again soon! Best regards, The Team at Tom's Auto Maintenance
They do EMISSION TESTING! Walk in's welcome, no appointment needed. Thank you.
Reply from the business:
Mar 24, 2024Hello Foot, Thank you for your 4-star review and for sharing your positive experience regarding our emissions testing service. We're glad to hear that the walk-in option and no-appointment-needed policy were convenient for you. It's important to us that our services are accessible and hassle-free for all our customers. We appreciate the feedback and the acknowledgment of our efforts. If there's anything specific that you think could have made your experience a 5-star one, we'd love to hear about it. Your insights are invaluable as we strive to improve and provide the best possible service to everyone who visits Tom's Auto Maintenance. Thank you once again for choosing us for your emissions testing needs. We look forward to serving you again in the future and hopefully earning that fifth star. Best regards, The Team at Tom's Auto Maintenance
Got my emissions done here. Took only 7 minutes all in all. Great service.
Reply from the business:
Mar 24, 2024Hello Eric Pinnow, Thank you for your 5-star review and for sharing your experience with our emissions service. We're delighted to hear that your visit was efficient, with everything completed in just 7 minutes! At Tom's Auto Maintenance, we pride ourselves on providing great service and ensuring that our customers' needs are met quickly and effectively. Your feedback is very much appreciated, as it helps us continue to improve and maintain our high standards of service. We're thrilled we could make your experience a positive one and look forward to serving you again in the future. Thank you again for choosing us for your emissions testing needs. Best regards, The Team at Tom's Auto Maintenance
Fabulous! In and out to get my emissions done (on a Saturday!) Super nice staff
Reply from the business:
Mar 24, 2024Hello Tai Hardie, Thank you for your fabulous 5-star review and for highlighting your positive experience with our staff and the efficiency of our emissions service, especially on a Saturday! As a Local Guide with valuable contributions, your feedback means a lot to us at Tom's Auto Maintenance. We're delighted to hear that our team's friendliness and the quick service made your visit a pleasant one. We strive to provide exceptional service every day of the week, and it's great to know we've succeeded in making your experience a positive one. Your kind words will be shared with our staff, as it's feedback like yours that keeps us motivated and striving for excellence. Thank you again for choosing us, and we look forward to serving you in the future. Warm regards, The Team at Tom's Auto Maintenance
Awesome customer service! Was greeted with a smile and will come back for all my car needs!
Reply from the business:
Mar 24, 2024Hello Keilah Miller, Thank you for your glowing 5-star review! We're thrilled to hear about your positive experience with our customer service and that our friendly greeting made such a great impression on you. At Tom's Auto Maintenance, we believe in making every customer feel welcomed and valued from the moment they walk in, and it's wonderful to know we succeeded with your visit. Your willingness to return for all your car needs is the highest compliment we can receive, and we're looking forward to providing you with the same level of awesome service in the future. Thank you for choosing us, and we can't wait to see you again! Best regards, The Team at Tom's Auto Maintenance
Went here today for an emissions test and the young lady there doing the testing was so polite and helpful. Took only a few minutes and I received my sticker right away. It was a pleasant experience and she was the perfect person to have doing this job. Many thanks.
Reply from the business:
Mar 24, 2024Hello Barbara Kowalczyk, Thank you for your wonderful 5-star review! We're so pleased to hear about your positive experience at our facility, especially with the polite and helpful service provided by our team member during your emissions test. At Tom's Auto Maintenance, we aim to ensure that every visit is efficient, pleasant, and leaves our customers satisfied with the service they've received. Hearing that you received your sticker immediately and that the process took only a few minutes reaffirms our commitment to providing timely and effective service. Your feedback is invaluable to us, and we'll be sure to pass on your kind words to the young lady who assisted you. Thank you for choosing us for your vehicle's needs. We look forward to welcoming you back in the future for any further service you may require. Warm regards, The Team at Tom's Auto Maintenance
Emissions test took under 5 min beautiful customer service I really recommend them.
Reply from the business:
Sep 24, 2023Dear Ibrahim Ishtaiwi, Thank you for your 5-star review! We greatly appreciate your kind words and recommendation. We're delighted to hear that your emissions test was quick, and you found our customer service to be beautiful. Your satisfaction is our priority, and we're here to provide efficient and friendly service. If you ever have any more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you. Once again, thank you for choosing us, and we look forward to serving you in the future. Best regards, Mike Farrah
Great place from emissions, oil changes, tires, and some axel and suspension work. They have taken good care of my family’s car repair needs. Tom’s prices have been very fair as well. Thank you!
Reply from the business:
Mar 24, 2024Hello Andrew Winkler, Thank you for the wonderful 5-star review and for taking the time to share your comprehensive experience with our services, from emissions and oil changes to tires, axel, and suspension work. We're delighted to hear that we've been able to meet your family's car repair needs consistently and that you've found our prices to be fair. At Tom's Auto Maintenance, we pride ourselves on offering reliable, high-quality service at competitive prices, and it's rewarding to know that this has been reflected in your experiences with us. Your satisfaction is our top priority, and we're grateful for the trust you've placed in us to take care of your vehicle needs. Thank you again for choosing Tom's Auto Maintenance. We look forward to continuing to serve you and your family in the future. Best regards, The Team at Tom's Auto Maintenance
I came here for an emissions test in September 2023 and everyone I spoke to was kind and helpful. They got me in immediately. Nicole was the staff member who ran my emissions test and patiently answered my questions - she was awesome! The information I got regarding emissions tests here: Monday - Saturday 9:00am - 4:00pm. The test is free, but if you choose to complete your registration/plate renewal here - which will get you your renewal sticker immediately - it is $125 cash or $127.50 with card. The extra $10 on the usual $115 renewal fee for cars is a convenience fee.
Reply from the business:
Sep 24, 2023Dear Heba, Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We're delighted that you had a great experience, and your satisfaction is our top priority. We look forward to serving you again and maintaining the high standards that have earned us your trust and support. If you ever need assistance or have any questions, please don't hesitate to reach out to us. Once again, thank you for choosing us and for your kind words. We can't wait to welcome you back. Warm regards, Mike Farrah