Honest amd competent mechanics, always willing to listen and fully understand the mechanical issues I am experiencing. I made comment about having noticed excessive brake dust months after a front brake pad replacement and the service desk did a replacement with a different brand at absolutely zero cost to me. To find a competent service company, willing to drop ego, and resolve customer issues is well worth the hourly rate.

Stellar expertise with a computer problem in an old Mercedes. Prompt & efficient communication throughout the process. Great customer service!

I really can’t help but appreciate how nice, open arms and very informative the people were, very explanatory and literally did a WHOLE INSPECTION on my car where as I knew what was good and bad after the inspection, and everything was good just a few mins things that needed to be worked on on my car but other then that I had amazing experience with O’Reilly Motor Cars they also offered water and coffee aswell in case if I ever needed anything, definitely will be coming back, thanks again O’Reilly Motor Cars!!!!

Always polite and professional, and quality work that’s second to none. I was pleased with the job done and the commitment to communication provided by the staff. I was disappointed that I didn’t receive the “free” carwash on my recent visit. All in all a great shop I trust and recommend.

O'Reilly's checked my new used car with a fine toothed comb - told me what wss needed. Prices a bit above comparable shops, but they had work done when I came. My car wasn't washed & that was disappointing as they usually perform that task.The loaner car is a good trade off for.the.more expensive prices.

Update - After my initial review, the owner reached out to me directly. They took responsibility and acknowledged the situation, which was very considerate. It’s clear that they are taking steps to address such incidents and improve their customer service. I will go back to them for my next service ——————————- Initially, my experience with O’Reilly Motors Cars seemed promising. Their communication, spearheaded by Steven, was impeccable. I entrusted them with brake work on my GLS 450, and their breakdown of the work and costs was transparent and satisfactory. They even provided a loaner car, which was appreciated. However, my positive experience took a nosedive upon picking up my car. Despite paying upfront and providing positive feedback, I encountered a significant issue. My car had a strong perfume smell, and I discovered that a glass perfume bottle I had placed in my car had broken while it was in their care. What was more concerning was Steven’s nonchalant response to this mishap. The lack of accountability and dismissive attitude toward the damage and cleanliness of my car was disappointing. Rather than offering a resolution or showing concern, Steven’s response was indifferent and unsatisfactory. His attitude towards addressing the issue was unprofessional and lacking in customer care. While their process and communication were commendable, their handling of this incident reflects poorly on their customer service and care for customers’ belongings. Regrettably, this experience has led me to reconsider future engagements with O’Reilly Motors Cars. I hope this review encourages a shift in attitude and a higher level of customer care in the future

Brought my Tesla in for new snow tires, and was thrilled with the service, the friendly people and the reasonable prices. Really happy to have a new service provider because I’ve been looking for one for a while. Highly recommended.

A very pleasant experience. The exact opposite of what I usually experience at a Audi dealership. Highly recommend.

I would like to put a big thank you out to rally motors for making an appointment for me to come in and get my car reject due to another mechamistake. Look, and they had no issues on helping me and getting me an appointment. However, it might have taken 2 weeks, but. It was nice that they are trying to get me in. Because they're the only ones trying to help right now

The cleanliness of the shop when I first arrived impressed me. The friendliness and professional staff was impressive as well. They informed me every step of the way and gave a nice loaner vehicle while the work was being done. Would recommend to anyone who asks, and those fortunate enough to get in my car have inquired.