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Nicole Giese

Sep 23, 2023

Just wanted to follow up to my last review. Within the hour of writing this review, I was contacted by the service manager who took accountability on the part of the service department for the errors and proceeded to go above and beyond to make it right. I’m so grateful for the care and dedication to the customer. Thank you. +++++++++++++++++++++++++++++++ Absolute garbage service. I have left this place three times with absolutely nothing to show for it but a drain on my time, energy, and resources. The service department is completely incompetent.

Dear Nicole, Thank you for taking the time to share your experience at Andrew Toyota Service & Parts. We apologize for the inconvenience and frustration you experienced during your previous visits. Your feedback is valuable to us and we appreciate your honesty. We are glad to hear that our service manager was able to reach out to you and address the issues you encountered. We take accountability for our mistakes and we are committed to making things right for our customers. We are grateful for your patience and understanding. We strive to provide top-notch service to all our customers and we regret that we fell short of your expectations. Your feedback will help us improve and we hope to have the opportunity to serve you better in the future. Thank you for choosing Andrew Toyota Service & Parts for your auto repair needs. We value your business and we look forward to serving you again. Best regards, Andrew Toyota Service & Parts Milwaukee, WI Auto repair shop services

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Steve Anderson

Aug 23, 2023

So very helpful. I really enjoyed working with them.

Dear Steve, thank you for your kind words! We are thrilled to hear that you enjoyed working with us at Andrew Toyota Service & Parts in Milwaukee. We strive to provide helpful and efficient auto repair services to our valued customers. Your recommendation means a lot to us. We look forward to serving you again in the future. -Andrew Toyota Service & Parts

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Todd Kavemeier

Aug 23, 2023

I have been an Andrew Toyota customer for 15+ years. Andrew's service department has always been exceptional for the rare times I need to bring my SUVs in (4Runner and Sequoia) Willy Willet, a long time service tech at Andrew, is top notch. He's extremely knowledgeable and makes us feel like part of the family each time my wife and I visit. A+

Dear Todd, Thank you for your kind words and for being a loyal customer of Andrew Toyota Service & Parts in Milwaukee. We are thrilled to hear that you have been with us for 15+ years and have had exceptional experiences with our service department. We take pride in providing top-notch service to our customers and we are glad to know that our service technician, Willy Willet, has been able to make you feel like part of the family during your visits. We appreciate your A+ rating and your recommendation to others. We will continue to strive for excellence in providing auto repair shop services to our valued customers like you. Thank you again for choosing Andrew Toyota and we look forward to serving you for many more years to come. Best regards, Andrew Toyota Service & Parts Team

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Samuel Medina-Conchi

Jul 23, 2023

These guys were awesome. They were able to work with me and had no problem with the fact that I was seeking a 2nd opinion. They helped me find the cause of my car breakdown after others didn't want to.

Dear Samuel, Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience at Andrew Toyota Service & Parts in Milwaukee. Our team takes pride in providing excellent customer service and we are happy to hear that we were able to help you find the cause of your car breakdown. We understand the importance of seeking a second opinion and we are glad that we were able to assist you. We appreciate your recommendation and hope to see you again for any future auto repair needs. Thank you for choosing Andrew Toyota Service & Parts. Best, Andrew Toyota Service & Parts Team

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Erik Kakulis

Jun 23, 2023

Always reliable and ready to serve! Prompt service with a great attitude!

Dear Erik, thank you for your kind words and for choosing Andrew Toyota Service & Parts for your auto repair needs. We're thrilled to hear that you've had a reliable and positive experience with us. We appreciate your recommendation and look forward to serving you again in the future. -Andrew Toyota Service & Parts, Milwaukee

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Tushar Kalamdar

May 23, 2023

Long wait for appointments and high price. But I like their pick and drop service.

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Mohammad Nasim hashimyar

May 23, 2023

I find my Toyota RAV4 braking cable in here just the price was higher than another shop

Dear Mohammad, thank you for choosing Andrew Toyota Service & Parts for your auto repair needs. We appreciate your feedback and apologize for any inconvenience caused by our pricing. We'll take your feedback into consideration to improve our services. We hope to see you again. Thank you.

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Nancy Birkett

May 23, 2023

We had to go back after they said they fixed the car because it broke down after fix . They did come and tow it back without charge. Now the car has been running good.

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Adam Arbogash

May 23, 2023

If you want to order parts for your Toyota locally this is the place to do it. They have access to the parts diagrams on their website making it easy to find what you need. You also get a considerable discount ordering online compared to other local Toyota dealers. Communication is clear and you always know when the order is ready. It really helps out when you’re rebuilding an older Toyota.

Dear Adam, Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience ordering parts for your Toyota at Andrew Toyota Service & Parts in Milwaukee. We take pride in providing our customers with easy access to parts diagrams on our website, as well as offering competitive prices compared to other local Toyota dealers. Our team works hard to ensure clear communication and timely updates on your orders. We are also happy to hear that our services have been helpful in rebuilding your older Toyota. We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Andrew Toyota Service & Parts. We value your business and are always here to assist with any of your auto repair needs. Best Regards, Andrew Toyota Service & Parts Team

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Mary Devitt

May 23, 2023

Andrew Toyota has wonderful service. Chris was exceptionally helpful and very pleasant.

Dear Mary, thank you for your kind words! We're thrilled to hear that Chris provided exceptional service during your visit to Andrew Toyota Service & Parts in Milwaukee. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us for your auto repair needs! -Andrew Toyota Service & Parts