Andrew Toyota Service & Parts

Auto body shop in Milwaukee, Wisconsin

4.5
StarStarStarStarHalf Star
35 Reviews and Ratings
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Leah stauber

Mar 23, 2024

StarStarStarStarStar

Fast service and they keep you informed and up to date during entire appointment with texts and videos

Reply from the business:

Apr 23, 2024

Leah, thank you for choosing Andrew Toyota Service & Parts for your automotive needs in Milwaukee. We appreciate your kind words and look forward to serving you again soon.

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K.E

Mar 23, 2024

StarStarStarStarEmpty Star

I bought 2 cars in 5 months, The service was superb, I would've gave it 5 but I feel there's always room for improvement. Keep up the good work.

Reply from the business:

Apr 23, 2024

Dear K., Thank you for sharing your experience with Andrew Toyota Service & Parts in Milwaukee. We appreciate your feedback and are delighted to hear that you were satisfied with our service. Your input is invaluable as we strive for excellence. Thank you for your continued support and for choosing us for your automotive needs. None

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Mike Hagen

Mar 23, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

This was not a good experience. After test driving the first car I went in for, I explained I was not interested in that car but saw another car I'd like to test drive. I had to ask 3 times over 5 minutes to look at the other car, as the sales rep tried to tell me the car I drove was the right one. Well, I ended up liking the second car and said I'd like to move forward. I was presented a price that differed from the web price and that included a paint warranty package and a service package, and when I asked what that was, as it was attempted to be slipped by, I was told "I'm not sure we can remove that". What? I said well then I'm walking out. Of course it was removed finally and the price corrected, but the whole thing just created distrust. Also, I was told they would add a remote start to make the deal happen, but then priced it in, and I had to question that, and was told the manager who agreed to that left for the day. To my frustration, I ended up paying for the remote start, which was also priced higher than the online price, which again had to be corrected. I had to go through 5 different price propsals before the price was accurate with no hidden gotchas other than the remote start. There are several dealers out there that have integrity and I just don't think Andrew Toyota has it. I wanted the car and was exhausted so I did still buy. Then when I went to pick up the car, suddenly there are no floor mats in the car, and the sales person said they were not included. I will never go back to this dealership and would recommend shopping elsewhere.

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Eric Falkeis

Feb 23, 2024

StarStarStarStarStar

Everyone was so friendly and helpful there.

Reply from the business:

Apr 23, 2024

Eric, thank you for your 5-star review! We're thrilled to hear about your positive experience at Andrew Toyota Service & Parts in Milwaukee. We appreciate your kind words and hope to assist you again soon.

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louis stippich

Feb 23, 2024

StarStarStarStarStar

I received very prompt courteous service.

Reply from the business:

Apr 23, 2024

Louis, thank you for sharing your positive experience at Andrew Toyota Service & Parts in Milwaukee. We appreciate your kind words and look forward to serving you again.

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Steven Wallin

Feb 23, 2024

StarStarStarStarStar

They always take care of me in a timely fashion and are respectful .

Reply from the business:

Feb 23, 2024

Dear Steven, thank you for your kind words and 5-star rating! We are glad to hear that our team at Andrew Toyota Service & Parts in Milwaukee provided you with timely and respectful service. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us for your auto repair needs.

Google
Daniel Merkel

Feb 23, 2024

StarStarStarStarStar

Called to arrange service the day before and was able to get in the next afternoon. An easy experience with knowledgeable staff.

Reply from the business:

Feb 23, 2024

Dear Daniel, Thank you for taking the time to leave a 5-star review for Andrew Toyota Service & Parts in Milwaukee. We are thrilled to hear that you had an easy and hassle-free experience with our knowledgeable staff. We strive to provide top-notch auto repair services to our valued customers, and we are glad that we were able to accommodate you the next afternoon. We appreciate your recommendation and are happy to know that you were able to schedule your service with us the day before. Your satisfaction is our top priority, and we are grateful for your kind words. Thank you for choosing Andrew Toyota Service & Parts for your auto repair needs. We look forward to serving you again in the future. Best regards, Andrew Toyota Service & Parts Team

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ALBERT KABURA

Feb 23, 2024

StarStarStarStarStar

Andrew Toyota always does a great job. Quick, easy to set up an appointment and I always don't have to wait several days to see a mechanic. I bought my first vehicle here. I've been a customer for 2 and a half years now, and I definitely recommend their services.

Reply from the business:

Feb 23, 2024

Dear ALBERT, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you have been a satisfied customer for over 2 years now. Our team at Andrew Toyota Service & Parts in Milwaukee strives to provide quick and efficient services, and we are glad to know that we have met your expectations. We are also happy to hear that you appreciate our easy appointment set-up process. We understand the importance of not having to wait for days to see a mechanic, and we are glad to have been able to provide timely services for you. It means a lot to us that you trust us with your vehicle, and we are grateful for your recommendation. Thank you for choosing Andrew Toyota Service & Parts for your auto repair needs. We look forward to serving you again in the future. Best regards, The team at Andrew Toyota Service & Parts in Milwaukee

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Luke N

Nov 23, 2023

StarStarStarStarStar

I was in and out in about a half hour for just basic tests, tire rotation, topping off the fluids, oil change, etc. When there was a small line inside for payment, Zee offered to have me come over to his desk since I was paying with credit to help me out. Great guy, thanks a bunch! 👍

Reply from the business:

Jan 23, 2024

Dear Luke, Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience at Andrew Toyota Service & Parts in Milwaukee. We pride ourselves on providing efficient and quality services for our customers, and we are glad to hear that you were in and out in just a half hour. We will pass along your kind words to Zee and the rest of our team. We truly appreciate your business and look forward to seeing you again for any future auto repair needs. Best regards, Andrew Toyota Service & Parts

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Kathleen Hildebrandt

Sep 23, 2023

StarStarStarStarStar

If you are in the market for a new car, in my opinion Charles is the best. He's got a repeat customer in my family and I. He has sold us 4 vehicles over the years. An all around great guy, he's a master car salesman too. I definitely, do recommend Charles.

Reply from the business:

Jan 23, 2024

Dear Kathleen, Thank you for taking the time to leave such a kind review for our business, Andrew Toyota Service & Parts. We are thrilled to hear that you have had positive experiences with our sales representative, Charles. We truly appreciate your loyalty and trust in us, as well as your recommendation to others. At Andrew Toyota, we strive to provide top-notch services to our customers and it brings us great joy to know that we have met your expectations. We will make sure to pass along your compliments to Charles and the rest of our team. Thank you for choosing us for your car needs and we look forward to serving you and your family in the future. Best regards, The Andrew Toyota Service & Parts team Located in Milwaukee, offering auto repair shop services.