You can’t send a confirmation email with exact date and time and says nobody gonna deal with it when show up… I leave one extra star cuz other firestone does perfect work last time

The staff were friendly and knowledgeable. I was able to get in fairly quickly.

I have been with the company for about a year and i love the work that they do they are aweson!!!

Have had my car for over a week and still has not began the assessment process.

Maria was amazing! She was on top of everything regarding my car. I appreciate her thoroughness and keeping me informed about all the updates along the way. I feel like she goes above and beyond what is asked. Wonderful experience thank you 🙏

This is my go to car place. I have a 2016 car and they take the best care of it. The customer service is the best. They are honest and trustworthy. Their prices are fair. They have no hidden agenda and the hard working people there do a great job. Do not believe the one star reviews. This place is outstanding.

If I could give this place zero stars I would. DO NOT take your car here. We called and scheduled an appointment to get new tires on my car last Friday and were told they were booked out till Monday. Totally fine, whatever. We bring it in at the scheduled time and are told they are running behind and that the wait maybe be more like two or three hours instead of one. Again, also fine. I understand being understaffed and over worked. 3 hours later they call and ask if we want a belt replaced also, we confirm and it takes them another two hours to put in the belt and oil change. We go to pick up my car and everything seems fine. I drive it home and don’t drive it until Wednesday at which point I notice it’s severely pulling to the left and making lots of noise in the wheel well. Long story short, not A SINGLE TIRE was properly installed and are ALL falling off the rim. Am now having to get it towed so they hopefully fix their mistake. It’s just ridiculous to me that this mistake literally could’ve costed me my life if I weren’t such an alert driver. It’s one thing to be understaffed and overworked but it’s a completely different thing to not fully complete jobs or complete them with incompetence and send a death trap out on the road. If you’re over booked, let me know and schedule a different time or push it off until you have time to do the job properly. Depending on how the repair goes, we may end up taking legal action. Ive not only gotten better costumer service but better overall product and service from Walmart 👎🏻 Save yourself the energy and money and take your car somewhere else. Will never be going to a Firestone again after this is resolved. Pictures included are of all 4 tires.

Go at your own risk

Helpful, friendly and respectful. Got my tire fixed and excellent service!

I went Firestone today as I was having issues with my car. I was experiencing noise while driving. I met Matt Smith at the store who supported me regarding the issue. He investigated the problem and found that only two bolts hold the under car plate out of 8 nuts, and when the car runs, the plate touches the road and makes noise. He solved the problem within few minutes and didn’t charge me anything as he mentioned these were matter of some screws. Such a nice gesture and professional attitude. I really appreciate that.