I want to give a shout out to Prairie land Towing and Derek Wagner. I picked up my vehicle from being repaired at a shop. They didnt fix it properly. The brake caliper wasnt not bolted on. I drove about a mile and the brake calipher and off and broke the rim. I called another towing company and gjey put me on hold. So i called Prairie towing. They said it would be 45 minutes. About 15 minutes later i received a call from Derek. He was there within 5 minutes. After he dropped the vehicle back at the shop. I paid for the tow. I wanted a receipt for the tow in an email. Well around 11 pm i didnt habe a receipt. I contacted Derek by text. He said he was off work but would make sure i received a receipt. After my conversation with Derek. I checked my e mail and Dispatch emailed me the receipt. Thank you Derek for your quick response and professionalism. Thank s for going above and beyond. It Is hard to find employees that will take care of a customer even when not on the clock. Take care of your customers and they will tale care of you! Alan D. Foss

Last company I called to tow me out if snow bank. There within the time they estimated

Got my car stuck in a ditch earlier today and called Prairieland Towing, tow truck came within 30 minutes after the phone call and it only took about 10ish minutes to get my car out of the ditch. I am really happy with the tow truck driver Adam who really helped me out when I was in a pinch no damage happened to the car definitely recommend their services

If I could give this place a zero Stars I would they damaged my car while towing it I would not recommend to anyone to use this company ever. I am glad to see you responded to my comment the tow truck driver admitted to damaging my vehicle when my car is done getting fixed it will be going to get an estimate at a auto body shop I have been in contact with Sammy from Prairie Land so you guys are very well aware of the damage caused to the vehicle from towing it period.

Adam was absolutely amazing. Me and my friend hit a deer and he stopped to help us without even being called. drove us an hour to our house and helped us out so much.

Business exist for profit but prairie land towing uses exploiting and inequitable practices to ensure taking the maximum amount of money from people. 1. Refused to give itemized invoice stating charges until cash was given to them. - this is illegal 2. only open from the hours of 9 AM to 4 PM making it impossible for someone to get their car if work business hours. (And only the owner can pick up the vehicle, see 5) 3. charge an extra $150 for “special equipment”, without telling you what special equipment was used and adding this charge to any illegal tow even if it is from the street. 4. Require that you pay in cash but do not have onsite ATM. Some people do not have $350 laying around. 5. Require owner of the title of the car to pick it up- this is not a standard practice, city of Madison towing does not even require this- making it impossible for anyone but the car owner to pick up the car. Do not give them your business. The policies above exist for them to get maximum profit- the harder it is to get your car, the longer you keep it there, the more they can charge you in “storage fees”. The policies impact low income and marginalized groups even more, and not everyone has the resources to cope with these unethical practices. DO BETTER.

Had a great experience with Prairie Land Towing when my car was stuck in the snow. Came within the hour that they said, and Joe quickly helped get me out. Professional work and made me feel safe and well coaches through the experience.

I just have to share my experience with prairieland towing its a good laugh. I called my vehicle broke down a few days ago. morning around 8 am..it was cold. They said they were busy and could not get to me until the next day, which is understandable we just had several inches of snow and below zero temps days prior. I had another tow company and same answer but later the same day they could get it. I had to get to work and had a coworker pick me up and left it on a non-busy county hwy. Police were called and prairie land towing was then call and within 3 hours my car was towed without me being notified. Thank you prairie land towing for your fast service and $600 bill. I called and it was an emergency and deemed a hazard.