Great service, with interesting available deals and offers often. I was just in for a tire rotation after a 5,800 mile road trip so I didn't need much else at the time. I have gotten my tires there and some suspension parts replaced on my previous vehicle and found making appointments very easy and their advice on the most important issues they may notice to be addressed. Paperwork conveniently emailed to me for a paperless option is nice too. I will definitely be back for more tire rotations and most likely a new set of tires when it is time, while also taking the inspection offer and considering the lifetime alignment offer they have going on right now. It's nice to see the same staff over years of coming back there, like Dustin, Dale & Jarrid, and getting the feeling they know me & my vehicle, aside from what is on the computer screen.

I blew a tire on the freeway later on a Friday 300 miles into a 600 mile trip. I rolled up to Firestone and asked if there was anything they could do that night to help me as I needed to be to Illinois for work the following day. I had no rim, only a donut, and both my dogs in the car. Dale went out of his way to track down a rim for me, personally went and got the rim with his own car, came back and two of the guys got to working on my car while I stayed warm with my dogs in the waiting area of the shop. These guys went out of their way to help me and get me safely on the road. This was by far the most positive experience during a bad situation that one could have. They were so friendly and reassuring during the whole process and really made me feel like family, not some stranger who got stranded on the freeway. I highly recommend coming here, they care about you and they care about their employees.

Bunh of incompetents, they just made me loose thousands of dollars…. after getting an appointment with them, accepting a late one because some sot of excuse, they realized that they could not do the job because my truck was too heavy. I specified the model and year online and by phone. I went there and gave them model and year again, and after 20 mins waiting they say they could not do the job. Go somewhere else, no brain activity was found when I tried to use that shop.

I drove all the way out here from Helenville. These people are absolutely AMAZING!!!! I would recommend them to anyone. I was in a bind and they stopped everything to help me out. THANK YOU GUYS SO MUCH !!!!! I will be back 😁😁😁😁 YOU MADE MY DAY !!!